Technology Delivery Manager

Pearson
Hartford, CT Full Time
POSTED ON 2/3/2024 CLOSED ON 2/4/2024

What are the responsibilities and job description for the Technology Delivery Manager position at Pearson?

We are seeking a talented Delivery Manager to oversee the successful execution of product and project deliverables for our customers. This role presents an exciting opportunity to shape the future of this position. The ideal candidate will possess a strong blend of leadership, accountability, product development, problem-solving abilities, and communication skills. The Delivery Manager will lead a development team and collaborate closely with other teams to ensure delivery of products on time and within budget and scope. This role will be vital to fostering strong relationships, driving positive change, and managing teams.

Responsibilities:

  • Deeply understand context of features (created by Product Management) to effectively break down, create and refine user stories with development team members, and clearly articulate functional and non-functional requirements and user story acceptance criteria.
  • Support your team(s) in facilitation of team ceremonies including development team backlog refinement, sprint reviews, and system demos.
  • Lead and oversee the successful delivery of products, ensuring they are completed on time, within budget, and meet the quality standards and requirements as defined by the Product Management team.
  • Effectively communicate work in progress, and outcomes to stakeholders, accommodating and negotiating their needs while ensuring precise alignment with organizational goals and priorities. Responsible for visually representing tasks and milestones of team deliverables.
  • Review and support team performance goals and metrics, including team velocity and capacity, prepared by software engineering managers.
  • Validate and accept team’s work, supplying required artifacts to satisfy User Story Acceptance Criteria to support Product Managements feature acceptance.
  • Track and socialize team performance goals and metrics, including team velocity and capacity, to manage healthy team backlog and work in progress.
  • Lead and inspire project teams, fostering collaborative and result - driven culture. Promote effective and transparent communication across teams and stakeholders to grow, win, and serve our customers.
  • Prioritize commitments with the development teams while taking product feedback into account to deliver the highest level of return on investment.
  • Rapidly identify, communicate, and escalate problem areas (risks and impediments) with appropriate urgency and develop creative solutions to overcome obstacles, ensuring timely team deliverables.
  • Identifies dependencies collaboratively, swiftly addressing and removing blockers as they arise.
  • Generate regular reports on project status, highlighting achievements, next steps, risks and recommended actions, and overall health of the project or product.
  • Be comfortable leading teams of individuals over whom you have no formal authority - holding individuals accountable to committed actions and deadlines in a collaborative and constructive manner.
  • Facilitate creation of, maintain, and hold teams accountable to ways of working.
  • Creating and maintaining proper tool hygiene to represent your team's work including User Story creation and acceptance, team backlogs, and team dashboards.

Qualifications:

  • Bachelor's Degree or 3 to 5 years of job-related experience (preferably in the role of scrum master, project manager, or product owner) that provides the necessary knowledge, skill, and abilities to perform the functions of the position.
  • Experience working with software development teams, agile SDLC.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts throughout the entire life cycle of a product.
  • Strong analytical skills and attention to detail required.
  • Experience collaborating with or managing fully remote teams is required.
  • Proactive problem-solving skills, with the ability to rapidly identify issues and develop creative solutions.
  • Experience managing teams without formal authority, effectively coordinating and motivating individuals towards project success.
  • A clear, customer-centric understanding of PVS products, authoring tools, and business context and complexity to communicate requirements and scope clearly to development team members.
  • Excellent organizational and leadership skills, with the ability to manage multiple projects and priorities simultaneously.
  • Passion for education and experience working in an educational environment.
  • Proficiency in diverse development and management frameworks, such as agile and waterfall.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is between $90,000 - $105,000.

This position is eligible to participate in an annual incentive program, and information on benefits offered is here.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Virtual Learning

Schedule: FULL\_TIME

Req ID: 14202

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