UX Content Strategist - Designer

Content Strategist / Content Designer

Seeking an experienced Content Strategist/Content Designer to join our EComm Experience team. The ideal candidate would have experience and skills in both Content Strategy and Content Design and be able to flex into each when needed.

In this role, you will work closely and collaboratively with key stakeholders: UX, UX Research, UX Writers, Product Marketing, Product, etc. You will be a strategic thinker who is curious and a self-motivated contributor with a strong understanding of business strategy, user personas, how competitors are showing up within the EdTech space, and how to use data analytics to drive strategic UX content decisions.

You also need to have experience with content design systems, content models, UX writing, information architecture and presenting to stakeholders. Having knowledge about Design conventions is ideal but more importantly is knowing how to foster the most effective relationships with UX and UI designers.

Key Accountabilities

• Defines and executes Content Strategy for eComm initiatives.
• Leads projects with confidence, empathy, quality, and efficiency.
• Excellent communication and partnering abilities.
• Confidently represents the work with stakeholders in a manner that embraces storytelling, builds trust as well as confidence.
• Responsible for content quality, process documentation, and on time delivery of the team’s work.
• Collaboration with UX to create scalable templates for sites across multiple geographies.
• Great attitude that supports a positive, fun, rich team culture within Content and across the larger experience team.
• Openly welcomes feedback, but also knows what to take action on and how to communicate feedback responses to stakeholders confidently, clearly, and in a timely manner.
• Promotes exchange of learning, best practice and new ideas

Knowledge & Experience

• Experience with user-centered and immersive content through device-agnostic, data-driven content strategies, adaptive content models and standards.
• Proven and related experience in content strategy and content design
• Strong verbal & written communication skills and copywriting experience
• Experience with technical architecture and implementation of content components, platforms, frameworks and patterns
• Experience designing content for digital products and websites
• Experience using evidence, data and research to support experience decisions
• Experience effectively managing many stakeholders
• Strong problem-solver, issue resolution, ability to work in a deadline-driven environment, attention to detail and ability to multitask
• Hands-on experience with agile methodologies
• Experience of using tools such as content maps, content models, and site maps
• Experience with tools: Miro, Word, Ditto (or similar), Jira, Figma
• Experience of attending and assisting in research and usability testing, a/b or multivariate tests
• Values teamwork and is a great team player

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: PRODUCT MANAGEMENT

Organization: Direct to Consumer

Schedule: FULL\_TIME

Req ID: 5963