ACT Case Manager

Description

Description

Under the supervision of the ACT Team Supervisor, the ACT CM provides ongoing case management services and rehabilitation services for adults with mental illness. Coordinates and provides services. Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Ability to network with community agencies, probation/parole, law enforcement, and other social service agencies to facilitate services for adults. Responsible for coordination, planning, and implementation of the recovery plan. Ability to communicate with adults and their families to promote collaboration when creating recovery plan. Must be a self-motivator, able to work independently and with ACT team members, and remain flexible to solve problems and crises. Extensive in-region travel is required to provide services. Out of region travel may be required occasionally for trainings. Services may be provided at the office, in-home, or other community locations as needed to meet with needs of those served. Must be familiar with, and/or willing to be trained in, trauma-informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers.

Essential Functions

Provide ongoing case management services and rehabilitation services for adults with mental illness to assigned caseload as determined by Manager. Knowledge of adult issues in a rural setting. Acts as a positive role model to those served and advocates on their and their families’ behalves. Duties include but are not limited to the following:

• Maintain understanding of TRR services and UM Guidelines for all LOCs.
• Accurately complete a uniform assessment to identify an individual’s needs and strengths as appropriate
• Must be able to utilize an electronic health record system to document collaboratively and concurrently with consumers across all processes, including assessment, service planning, and ongoing consumer-provider interaction
• Meet productivity standards and other performance standards set by the agency
• Provide community referral as needed
• Communicate with referring entities, internal and external providers
• Maintain a flexible work schedule while demonstrating effective time management to meet needs of individuals and families served
• Travel between locations as assigned
• Participate in weekly staff meetings
• Participate in data collection activities and peer review processes as requested
• Other duties as assigned by supervisor

M-F 8A - 5P (On call shifts as part of rotation for 24/7 community response for urgent client needs.)

Qualifications

Qualifications

• Working knowledge of mental health and substance abuse services and needs
• Clear understanding of normal and atypical development
• Must have strong computer operating skills
• Ability to participate respectively as a team member during department and agency meetings
• Excellent verbal and written communication skills
• Ability to work both independently and part of a team to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard practices
• Capacity for flexibility in dealing with ongoing changes in the service delivery system

Education: Bachelors degree in a social, behavioral or human services field is required. Masters degree is preferred

Experience: Experience in a social, behavioral, or human services occupation is preferred

Required Licenses/Certifications:

• Ability to be licensed as a Qualified Mental Health Professional-Community Services
• A valid Texas Driver License and good driving record is required along with a copy of a valid auto insurance card

Physical Requirements: Must be able to bend, stoop, kneel, crouch, squat, lift 25 pounds, sit for an extended period, and reach overhead. Must be able to walk over a variety of surfaces.

Salary : $20 - $25