Denver, Colorado Summer Trail Camp Manager

Why you’ll love working at Pedalheads:

You will:

• Gain leadership experience and growth opportunities that develop you for any future career
• Work with people in a fun, team environment where peer friendships often last a lifetime
• Work daytime hours outdoors with no weekend work (work in sunglasses and comfy attire!)
• Inspire kids to believe in themselves. There is no feeling like it!

About us:

Growth

Pedalheads has 170 locations in 40 cities with 2000 amazing staff who get to teach 70,000 children every year. Pedalheads has grown tremendously over the past 2 years while maintaining a “love what you do” culture with considerable flexibility and opportunity for professional growth.

Culture

Our people consistently attribute their love of working at Pedalheads to the culture and team. We’re passionate about creating a supportive, energizing team environment with fun, friendly and driven people.

Opportunity

We are truly known for developing our people and teams to their highest potential in a way that builds skills and confidence for life. Our progressive, collaborative culture and ambitious North American expansion plans translate into all kinds of career growth and development opportunities.

Purpose

Learn how to operate at the highest standards of excellence through our industry-leading programs, while doing work that has meaning. By teaching fundamental skills, building confidence, and igniting their sense of adventure, we can forever impact the life of a child. Pedalheads also offers a generous give back program through annual social giving and a generous bursary program.

The Opportunity: We’re looking for Trail Managers for our Summer Camps to join our team. Here’s how this job plays a role:

• As a Trail Manager you will be responsible for all aspects of the Pedalheads Trail program delivery and overall day-to-day operations of the classes. Ensures that classes are running smoothly for the campers, parents, and Instructors.
• WORK DATES:
  • Work dates vary based on locations but range from June 1^st 2022 to September 2 2022
• LOCATIONS:
  • https://www.pedalheads.com/camp enter your address in the search bar to find the location closet to you

• Wages:
  • starting at: $725 a week

What you’d be responsible for

In addition to sharing your ideas on how we can grow, learn and build, in this role, you’ll also be:

Staffing

• Schedule staff, communicate with Trail staff of schedule for the upcoming week. Work with Bike Manager as needed.
• Curriculum delivery - ensure Instructors are following Trail schedules, activities, skill development etc. as per the Trail Instructor Manual and Training

• Communicate directly with Regional Manager regarding questions/concerns about the program
• Mentor and motivate the Trail staff team, conduct daily huddle talk, create a fun and safe environment to work
• Deal with employee relations issues consults with Regional Manager or HR for further guidance

Camp Operations

• Overall site leader in charge of all Pedalheads Trail programs at the site

• Responsible for Trail site phone for parents and Customer Care to reach campers in the Trail programs
• Responsible for overseeing and facilitating camp sign-in and sign-out each day, as well as making class switches when necessary
• Responsible for managing and maintaining camp equipment inventory i.e. first aid kits, tool kits, report cards
• Liaises with the staff and management at the facilities where the camp's "home base" site is (if applicable)
• Communicates and regularly updates the Regional Manager and/or Site Support team

Customer Relations

• Proactively engages with parents and children on site
• Deals with any complaints in a timely manner and advises the Regional Manager of complaint/action steps taken/outcome
• Works with Customer Care throughout the season to advise of any customer events, changes, issues, registrations, etc.

Administration and Payroll

• Prepares and prints weekly Pedalheads Trail class lists
• Ensures class lists are thoroughly reviewed, looks for errors or any possible issues
• Enters changes/updates to class lists each week
• Enters all Pedalheads Trail Camp staff hours into payroll on a weekly basis
• Takes on-site registrations and completes paperwork where applicable

Teaching and Training

• Will follow staffing guideline and, therefore, may teach in the Pedalheads Trail program depending on registration
• Assists Pedalheads Bike Site Manager with conducting On-Site Training
• Attends Site Leader Training sessions
• Familiarizes themselves with and teaches Instructors details of local trail system/features around site/weekly schedule of trail use

• Set-up and oversee Monday on-site assessment

Skills, knowledge and experience

Here are some of the skills/ specifics and experience that are important for this role:

• First aid certificate
• Knowledge of the local trail networks
• Familiar with basic trail riding skills, language, and/or culture, or willing to learn
• Comfortable leading and managing a group of up to 10 children with one other instructor
• Able to work well independently and with others
• Needs a basic mountain bike (minimum requirement: front suspension)
• You have your Covid-19 Vaccination Certificate/Documents

Ready to apply?

You do not want to miss out on this amazing opportunity- positions are filling up quickly so apply today!

Our Commitment to Equity, Diversity, and Inclusion

Pedalheads is committed to creating and upholding a diverse, inclusive and equitable environment that is respectful and welcoming to everyone. We believe that the presence of many voices - from a variety of racial, cultural and religious backgrounds, political beliefs, ages, sexual identities and orientation, socio-economic backgrounds and physical and cognitive abilities - will make our programs and workplaces richer for all.

We welcome applications from individuals of all identities and backgrounds. If you face any barriers to employment or require financial assistance or other accommodation during the recruitment and/or employment process, please feel free to contact our Human Resources department in confidence.