Field Property Claim Specialist- Southern Illinois

You spend at least a third of your day at your job. You might as well spend it doing something you really love while working with a team you really enjoy being with, right? That’s the kind of atmosphere we offer at Pekin Insurance—fun, fast-paced, gratifying, supportive, and collaborative. 

Of course, it’s not all fun and games. Insurance is a serious business, and we pride ourselves on making people’s lives whole again after a major disaster or even a fender bender.  It’s that sense of helping people that makes our team want to do our best every day. 

If you want to be excited about starting your workday and are ready to make a real difference in people’s lives, this could be the right spot for you.

POSITION OVERVIEW

The Property Specialist investigates, adjusts, and settles first party property claims. The incumbent determines coverage and damages, and exercises independent discretion and judgment on claim handling. This position requires the employee to travel to loss sites across multi-jurisdictional territories. The incumbent would report to catastrophe scenes as necessary. The territory would include the Southern Illinois area.

ESSENTIAL JOB FUNCTIONS

• Investigates Personal Lines and Commercial Lines first party property claims for losses presented by insureds
• Completes physical inspection of damage to determine covered damage and write estimates
• Documents investigation of losses and keeps file records
• Uses discretion and independent judgment in paying losses after damages and liabilities have been established
• Pays the loss after damages and coverages have been established
• Explain coverages, scopes of loss and estimates to gain understanding from insureds and other parties
• Member of the claim catastrophe team
• Climbs roofs for inspection of damages
• May act as an appraiser, when necessary, on property damage liability claims
• Work outside in all temperatures and inspect property physically and visually
• Must be able to work in adverse conditions including buildings damaged from fire, water, and other perils
• Potential travel of 25-50% depending on storm and loss frequency
• work evenings, nights, and/or weekends as necessary
• Attend training to further first party property knowledge as required by management
• Performs other duties as assigned

EDUCATION & EXPERIENCE

Require

• Associate degree or equivalent experience
• Typically requires 2 of industry experience

Preferred or Specialized

• Bachelor’s degree preferred

CERTIFICATIONS & LICENSES

• Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU) designation preferred
• Must have valid Driver’s License

KNOWLEDGE, SKILLS, & ABILITIES

Demonstrated ability to:

• listen, define, write, explain, and interpret ideas and policies
• handle difficult and stressful situations with professional composure
• analyze, organize, and prioritize work while meeting multiple deadlines
• work comfortably in a fast-paced work environment
• work as a team member and follow directions
• process and handle confidential information with discretion
• define problems, collect data, establish facts, and draw valid conclusions

Demonstrated skill in:

• completing assignments accurately and with attention to detail

Demonstrated knowledge of:

• technology and software relating to insurance claims and adjusting
• requires good but advancing knowledge of property construction