What are the responsibilities and job description for the Retail Associate - Shoe Lover position at Peltz Shoes?
*** Full-Time or Part-Time Positions***
We are looking for a Retail Associates to provide excellent customer service and be a friendly face for our business. We really need candidates that have weekend availability. Also, candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing, and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure shelves are fully stocked
- Manage returns of merchandise
- Coordinate with the management team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
Job Types: Part-time, Full-time
Pay: $15.00 - $17.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
Application Question(s):
- Our company requires weekend shifts during peak weekends, 6 months of the year. Are you available to work weekends?
Experience:
- Retail sales: 1 year (Preferred)
Ability to Commute:
- University Park, FL 34201 (Preferred)
Work Location: In person