Salary Job Openings

Manager - Customer Service - QSR

Pembroke & Company, Inc.
Boothbay, ME Full Time
POSTED ON 5/13/2024

We are looking for an experienced & motivated leader to join our team.

Managers establish a standard of excellence & continuously develop their team towards success. The ideal candidate will have experience in management, preferably in a quick-service restaurant. They’ll have excellent communication skills, exhibit professionalism, and a positive outlook.

Most Managers work 5, 10-hour days, about 50 hours/week, pending the operational needs of their store. This may include weekends & holidays. Reliable transportation & flexible availability is required for this position.

Responsibilities

  • Manage the recruiting, hiring, and training of new team members.
  • Create sales programs to leverage business opportunities.
  • Maintain labor budgets, food cost targets, guest surveys, and brand standards.
  • Analyze and forecast sales data and trends to best support business and staffing needs.
  • Perform weekly and monthly administrative tasks such as: payroll, scheduling, product ordering, and inventory counts.

Qualifications

  • At least 1 year of management experience required, preferably in a quick-service restaurant.
  • Qualified candidates should have a high school diploma or equivalent.
  • ServSafe Certification preferred.
  • This is a leadership role; a demonstrated understanding of confidentiality is required.
  • This is a hands-on position; candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

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