Service Coordinator
Job Posting for Service Coordinator at Peninsula Heating & Cooling
Primary Job Functions:
- Answer incoming customer calls
- Maintain service technician and estimator daily schedules
- Maintain customer database with current information
- Maintain service agreement files, including billing, scheduling, and staging of materials
- Maintain shop inventory of service parts, and stage parts for technicians to restock
- Clear and concise communication with customers, office personnel and service technicians as to schedules and requested lead times
- Review invoices for proper completion, that charges are accurate and payments were made
- Review timecards for accuracy and processing
- Research and order parts for special orders
- Schedule return trips with customers when parts are in
Desired Qualifications:
- Advanced customer service skills
- Ability to multi-task
- Organized
- Geographical knowledge of service area or map reading skills
- Knowledge of industry is recommended but not required
- Computer skills
- High school diploma or GED
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary.com Estimation for Service Coordinator in Bremerton, WA
$49,893 - $64,573
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