Desktop Support Inventory Coordinator

Entity: Corporate

Department: IS-HUP

Location: 3400 Spruce Street, Hospital of the University of Pennsylvania

Hours: On-Site, FT 8AM-4:30pm

The Desktop Support Inventory Manager provides support to the Desktop Support Team and is responsible for receiving and recording new stock as it arrives and moving stock onto our inventory rooms. This role monitors inventory stock levels and identify when replenishing stock is necessary.

Accountabilities

• Manages and document daily shipments and deliveries to replenish inventory.
• Ensures all resources are available to staff members as needed to allow them to resolve technical and hardware issues as assigned. Assures that staff appropriately handle equipment that store protected health information.
• Manages and coordinates the acquisition and stocking of parts needed for hardware issues.
• Creates detailed reports for adjustments, inventory operations and stock levels.
• Keeps leadership informed of current activities and any major discrepancies with inventory which might affect the department.
• Manages the ordering of new supplies avoiding excessive surplus or inefficiencies
• Follows up with staff about RMA and loaned equipment.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

Required Education and Experience

• H.S. Diploma/GED is required (Bachelors is preferred)
• 1 years of Desktop support and/or inventory management experience.

Required Skills and Abilities

• COMMUNICATION: Ability to communicate technical information and ideas
• COMMUNICATION: Ability to communicate effectively with all levels of staff
• COMMUNICATION: Demonstrated customer service skills
• COMMUNICATION: Demonstrated interpersonal/verbal communication skills
• TECHNOLOGY: Ability to use Microsoft Excel
• TECHNOLOGY: Ability to use Microsoft Power Point
• TECHNOLOGY: Ability to use Microsoft Word

Additional Information:

As part of our COVID-19 response, this position may currently be offering partial or full remote work. However, in the near future this position will require full or partial on-site work.

Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department!

Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians.

Learn more about Information Services