What are the responsibilities and job description for the AVP, Servicing Admin position at PennyMac?
Overview
Responsible for managing enterprise-wide projects related to policies and procedures, system changes, and strategic plan execution. This position will also have oversight on contract review and annual compliance requirements thereof. Support of Business Continuity Plan.
Job Description
- Development and oversight of project plans that address key initiatives across all of Loan Servicing
- Monitoring of key vendor contracts for renewal and annual certification and compliance notices which includes the review of all SAS70 reports and development of company memorandums to address company acknowledgement and compliance.
- Monitoring of all aspects of the division’s strategic plan including the development of project plans, implementation of changes, and reporting on efforts.
- Monitoring of efforts around the obtaining and maintaining of our Servicer Rating – this includes policy and procedure changes, system enhancements, organizational changes, and compliance efforts.
- Supporting the development and maintenance of Servicing’s Business Continuity Plan.
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization’s desired culture and values
Ideal Candidate will have the following:
- MS Office (word, excel, powerpoint, visio)
- Strong project management and organizational skills
- Must be highly proficient in Excel and Word
- Must be a team player with strong attention to detail and able to work independently
- Proven track record at delivering timely and accurate information in a fast-paced environment
- Excellent critical thinking, problem solving, mathematical skills and sound judgment
- Financial Services and, if possible, mortgage industry experience preferred
- Strong business acumen and ability to interface with executive management
Years of Experience:
7Education:
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