Overview

The Longo Toyota Booker Flagger is responsible for prompt and accurate processing of customer pay, internal and external repair orders and determining technicians flagging rate. We are looking for a dedicated individual who shares our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Come join our team! This position is 100% on site at Longo Toyota in El Monte, CA.

The Booker Flagger Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $16.50.

*This position is 100% on site at Longo Toyota in El Monte, CA.

Perks of working with us:

• Weekly Pay - get paid every Friday.
• 401k with a generous Company match
• Vacation (accruals earned on Full Time or Part Time status)
• Vision, dental, and medical care benefits available to any team full time team member
• Team member Referral Bonus Program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
• Development and growth opportunities
• Free Employee Parking
• On-site gym, free of charge to team members 

Responsibilities

• Processes internal and external claims with labor operations and all necessary information required by the manufacturer in a timely manner to obtain best return for the dealership.
• Reviews repair orders written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
• Returns improperly completed repair orders to the person originating the document for correction and/or completion, as necessary.
• Determines and enters the applicable labor operation codes, failure codes, parts stamps and/or other administrative data required and enter them on the repair orders.
• Interprets and translated technician’s comments into damage codes/operation codes.
• Ensures all correct parts have been charged and if necessary re-priced.
• Locates damage codes for Warranty repairs.
• Flaggs the appropriate technicians for the hours earned on the operations they performed according to manufacturer policies and procedures.
• Supports the Billing clerk with customer pay internal and external repair orders.
• Works alongside the Warranty Administrator to check repair orders against the vehicle’s service history to avoid making duplicate claims and technician receiving double payment.
• Stays a breast on product changes, new products and warranties.
• Assist the Service Department, as needed.
• Performs other specific administrative functions as directed by management.
•    Maintains high ethical standards in all actions.
• Maintains a professional appearance at all times.

Qualifications

• Individual should possess a high school diploma or equivalent.
• A minimum of one (1) year dealership service administration experience.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records; dealership warranty and administrative policies and procedures; mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
• Ability to compile, code, categorize, calculate, tabulate, audit, or verify information or data; pay attention to detail; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, internet and in person; and use standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
• Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
• Adjusting, moving, and lifting objects up to 50 pounds.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Operating motor vehicles and/or heavy equipment.
• Ascending or descending ladders, stairs, scaffolding, ramps, and poles.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Penske Motor Group

BECAUSE WE ARE AWESOME!

Benefits of working with us:

• Full suite of medical benefits, which includes health, dental and vision insurance.
• 401K with a generous Company match
• Team member discounts for cars, service, parts, and retail goods
• Tuition reimbursement
• Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
• Employee Referral Bonus Program because your friends will want to work where you do.
• Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.

ABOUT US

Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales.  We understand that the wants and needs of our guest are changing every day.   By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world’s largest dealership. 

We’re looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career.  Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success. 

Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn’t fit your personal needs.  We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them.  With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.

If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.

AND A LITTLE MORE ABOUT US

Check us out on YouTube

https://www.youtube.com/user/LongoToyotaElMonte

https://www.youtube.com/watch?v=t4S7g1rweX0

 Look us up on Glassdoor

Want to know what it’s like to work here? 

Check us out on Glassdoor.com! 

http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm