Business Manager

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Manager

Capital One has grown from a small, credit card start-up that pioneered the use of predictive modeling into one of the largest, fastest-growing, and most dynamic financial technology companies. At Capital One, we believe our success is fueled by data-driven insights, deep customer understanding, and innovative business strategy. If this is something that interests you, then the US Card Business Analyst job family is a great place for you.  

As a Business Manager, you will apply your strategic and analytical skills to major company challenges within US Card. You will team with world-class professionals to develop and test strategies while acting as a business consultant to drive recommendations and implement solutions. And you will do it all in a collaborative environment that values your unique insights, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. US Card consists of several different areas and the opportunities are located in McLean, VA and Richmond, VA.

Specific responsibilities include, but are not limited to:

Strategic leadership:  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands

Leadership:  May manage and/or coach and mentor 1-2 associates with a goal of developing and retaining talent at Capital One 

Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics

Marketing:   Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

Credit Risk:  Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

Execution:  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

Partnership:  Work closely with colleagues across Capital One including:  IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Solid people leadership experience:Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

Results Driven: Display an intense focus on achieving short and long term goals. Able to drive and execute an agenda in an uncertain and fluid environments

Track Record of Success: Thrives in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Communication: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

General Qualifications:

- Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

- At least 2 years of experience in analysis

Preferred Qualifications:

- Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

- 5+ years of experience in analysis

- 2+ years of experience in financial services

- 1+ year of experience in consulting

- 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.