What are the responsibilities and job description for the Service Advisor position at Peoria Ford?
Peoria Ford is looking for the right candidate to join its Team. Candidate must have strong communication skills, ability to multi task and strong customer service skills. CSI is the price of admission at Peoria Ford and must be held to the highest standard. We offer lucrative pay and benefits with weekly sales Bonuses. We provide the tools, the training, and a Service drive with traffic. We’re a name that Peoria knows, so you’ll be filled with pride as a member of our team. If you are skilled, enthusiastic, enjoy meeting new people, and want a great career, we’d love to see you on our team.
Benefits
Responsibilities
Benefits
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Verify all warranties and vehicle coverage. (ESP factory, Aftermarket ESP contract Recalls)
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- CDK and Xtime.
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
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