Cashier and Gift Shop Admissions Staff Zoo

DUTIES: Under the supervision of the Gift Shop Manager, the Cashier/Gift Shop Admissions Staff is responsible for:

• Selling admissions accurately and efficiently. Actively solicit membership sales and all other appropriate tickets/offers.
• Selling all souvenir or concession items accurately and efficiently.
• Receiving and tagging merchandise
• Stocking gift shop shelves.
• Keeping all gift shop areas and work spaces clean and "visitor friendly".
• Attending to all customer needs/problems in a prompt & courteous manner.
• Answering phone calls; relaying any necessary messages to staff.
• Recording group reservations and coordinating tours, parties and rentals with the Educational Department.
• Checking messages and work schedule at start of shift.
• Opening registers and preparation of assigned area before public arrives.
• Closing out registers and other devices at the end of the business day and transferring money and appropriate paperwork to supervisor.
• Cleaning assigned areas at end of business day to established standards.
• Assisting in preparation of deposits and associated record keeping.
• Inventorying gift shop stock on a regular basis and making reports.
• Checking supplies of all Zoo forms and publications (donation, membership, Adopt-an-Animal, Zoo brochures) and replenishing displays as necessary.
• Following all safety procedures that pertain to the duties performed. Supporting all aspects of the Park District’s safety program.
• Wearing proper designated uniform.
• Performing other duties as assigned.

ESSENTIAL FUNCTIONS: The work requires some physical exertion in handling supplies, equipment and materials. Prolonged standing, bending and stooping, and ability to lift and carry up to 25 pounds is required on a periodic basis. The programmed activities involve everyday risk, which require normal safety precautions typical of the recreation industry.

Education: Minimum of two years of high school.

Experience: Experience working with computers and handling money. Experience in retail and/or customer service preferred.

Knowledge and Ability:

• Ability to accurately handle money.
• Aptitude for on-the-job training and ability to follow both written and oral instructions.
• Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.
• Personal: Must be dependable and have good customer service skills.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status or on the basis of any characteristic protected by law.

All qualified individuals are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER.