Solution Engineer - PBNA IT

This is a Solution Engineer role for the PBNA Enabling Functions – Financials portfolio.

As a Dev/Sec/Ops (DSO) Solution Engineer on the Financials portfolio team supporting the PBNA Finance business, you will have the opportunity to help advance the overall effectiveness and efficiency of the financials solutions.

This role will facilitate and lead Dev/Sec/Ops (DSO) processes and activities within the portfolio while also ensuring business capability and value is optimized through identification and implementation of continuous improvement solutions.

• Coordinate support activities among integrated teams (e.g. vendors, internal IT teams, S/4 SAP) to troubleshoot and resolve Production incidents, as well as for project implementations
• Manage Level 1-3 support, as applicable, including, triage, root cause analysis, remediation, and post-mortem analysis
• Lead all DSO activities for the solutions developed internally for specific applications in the portfolio
• Update/Enhance support model as new solutions are implemented
• Perform Subject Matter Expert (SME) duties in regards to facilitation of on/off-shore Managed Services team – including deep-level knowledge sharing and driving compliance with contracted SLA's and metrics
• Responsible for overall project planning, issue & risk analysis, resource planning and management, vendor management and status reporting for specific-owned projects
• Develop deep knowledge of the business, and relationships with business partners, in support of building solutions that deliver improved business impact
• Act as technology advisor to the business
• Contribute to the development of technology enablement business capability roadmaps
• Partner with business and IT leaders to evaluate proposals, build business cases, and plan new joint initiatives, and determine how they fit into business capability roadmaps and priorities
• Ensure that essential business requirements are understood and captured
• Keep abreast of both internal technologies and solutions as may pertain to future opportunities in portfolio
• Ensure continuous improvement in value optimization, IT performance, and business processes where applicable
• Proactively identify business capability and IT service gaps and contribute to improvement efforts
• Partner with IT Product Leads across the enterprise to create and execute transition/migration plans in support of the broader IT agenda (i.e. S/4 SAP, Cloud Platforming)

Years of Experience

• 10 years IT Project Management
• 7 years Financial applications support

Technical Skills

• Experience managing Software development projects through the full project lifecycle, from initiation through implementation
• Experience supporting SW applications after implementation, including : break/fix activities, enhancements, SLA’s and metrics, vendor management
• Experience with Oracle/Sybase/SQLServer databases, ETL, Unix scripting
• Proficient in Azure DevOps (ADO) tools/platform

Non Technical Skills

• Strong collaboration, results-driven and quality-deliverable mindset
• Ability to distill challenges/problems into small chunks for evaluating issue and identifying resolution
• Level-headed calmness when presented with critical, time-urgent incident
• Demonstrated track record of creating technology solutions to solve business problems
• Highly skilled at project planning, creating business requirements documents, use cases, user acceptance test plans, process flow and data flow diagrams
• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization
• Ability to listen, build rapport, and credibility as a strategic partner
• Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience
• An exceptional listener, able to comprehend what is said and probe for important details
• Able to communicate technical or complex subject matter in business terms
• Highly self-motivated
• Accepts ownership and welcomes responsibility
• Acumen and passion for business and technology
• Strong communication (writing, speaking, and presenting) and organizational skills with the ability to deal with ambiguity while juggling multiple priorities and projects simultaneously
• Understands and keeps abreast of IT industry - emerging technologies and trends, industry standards and vendor landscape

Compensation and Benefits

• The expected compensation range for this position is between $98,700 - $165,150
• Location, confirmed job-related skills and experience will be considered in setting actual starting salary
• Bonus based on performance and eligibility; target payout is 12% of annual salary paid out Annually.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement

Salary : $98,700 - $165,150