What are the responsibilities and job description for the Operations Manager position at Per Mar Security Services?
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.
Job Skills / RequirementsThe primary responsibility of this position is to manage all operational activities involved with providing contract physical security services to clients.
Why Per Mar Security:
- Competitive Compensation
- Employee Referral Bonus Program
- Great full-time and part-time shifts available!
- Medical, dental, and vision coverage!
- Life insurance
- 401K
- Free uniforms!
- We put you through all of the necessary training!
In this role, you will:
- Perform client contact as requested by the Physical Security General Manager and complete associated reports in a timely manner.
- Effectively handle client issues and concerns.
- Handle employee issues and concerns effectively.
- Process payroll, and assist with the scheduling of Security Officers, when needed.
- Support all other division sales through leads and/or community contacts.
- On-call/available 24 hours per day for contact in case of emergency.
- Develop assigned personnel to assure the highest levels of performance and standards.
- Conduct performance appraisals of assigned personnel.
- Supervise assigned personnel to provide direction.
- Attend regularly scheduled meetings.
- Oversee the distribution and maintenance of company-issued phones and/or other electronic devices.
- Responsible for overseeing the training program for Security Officers and supervisory personnel, including safety training.
- Oversee the creation, publication, distribution, and revision of post-order manuals for all job sites.
- Oversee the management of company vehicles.
- Perform post-inspections and ride along with supervisory personnel periodically to ensure the quality of service.
- Ensure employees adhere to all company policies and procedures.
- Travel, as required. Some overnight travel is expected.
- Maintain a positive work atmosphere by interacting with Per Mar Security Services internal/external customers.
- Adhere to the highest standards of ethical business conduct and compliance.
- Adhere to, be aware of and follow all safety procedures and proper use of all PPE (Personal Protective Equipment).
- All other reasonable duties as assigned by the Physical Security General Manager specific to the operation of daily business functions.
- Willingness to become involved with professional and civic organizations that will enhance Per Mar’s image and profitability.
- Perform all supervisory/managerial responsibilities in a manner that fully complies with Per Mar’s Equal Employment Opportunity/Affirmative Action Policy and that meets the requirements of all related federal and state regulations. Adhere to all EEO/AA guidelines and regulations in the hiring, placement, promotion, transfer, selection and training processes.
- Hire, train and mentor direct reports .
- Address performance and behavior issues in a timely manner.
What you’ll need:
- High School Diploma or GED
- Bachelor's degree (B. A.) from four-year college or university preferred;
- Two to four years related supervisory and management and/or security industry experience preferred.
- Must have a valid driver’s license and a good driving record.
- Must be able to obtain a State of Iowa security license and State of Illinois PERC per company policy.
