Operations Manager

Responsibilities

Peraton is seeking Data Center Operations Manager to support our customers in multiple locations. This position will allow fulltime telework.

 

What you will do:

Peraton Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding. The successful candidate will have experience managing people, creating, tracking and controlling budgets, devising strategies, mentoring people, sponsoring projects and proposing technical solutionsKey job responsibilities

• Management of the team of Data Center Technicians; this includes all aspect of people/performance/rotation management
• Ensuring effective and efficient management of day to day Datacenter Operations
• Manage/Improve the workflows and throughput for data Centers Operations
• Become a subject master in Data Center Operations
• Play a key part in innovation and driving automation within Data Center Operations
• Be passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience
• Management of large scale events in the Datacenter(s)
• Part of an on-call rotation for Datacenter Issue escalations
• Vendor management/monitoring vendor performance related to infrastructure cabling and other Datacenter requirements
• Assist with coordination of design, project timeline/ schedule and construction works with other contractors, project teams and construction teams
• Ensuring his/her Data Center is compliant with all relevant security policies and procedures
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• Position may require occasional travel.
• Experience working with with the IRS desired but not required

Qualifications

Required Qualifications

• Bachelor’s Degree and minimum 12 years of experience or a Master’s Degree and 10 years of experience. Additional years of experience may be accepted in lieu of the degree
• Minimum 8 years in a team lead or project lead role
• Knowledge of server and storage hardware maintenance/troubleshooting across multiple server vendors including HPE, PURE.
• In-depth knowledge and experience of change / incident management
• Solid data mining / analysis skill
• High literacy in security and customer data protection
• Solid communication skill set (decision making, confrontation management, commitment, coaching the team)
• Experience with Service NOW
• Must be a US Citizen
• Must be able to obtain and maintain the required agency clearance ( Public Trust)

Preferred Qualifications:

• ITIL Certification
• PMP Certification

Benefits:

 

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. 

 

 

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Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Salary Range

Salary Minimum: $77,500 Salary Mid: $155,000 Salary Maximum: $193,800 The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

An Equal Opportunity Employer including Disability/Veteran.