Retail Associate

Position Overview: The Retail Associate is an ambassador to the public for PAMM. The retail associate is responsible for helping the store exceed sales plan and profitability targets by communicating in-depth product knowledge conversationally with guests and maintaining a positive presence on the sales floor. This position requires a deep understanding of job priority, must have excellent communication skills, be highly responsible, organized and detail oriented. This position is part time approximately 18-29 hours a week, depending on business needs. Weekend and occasional night shifts are required.

Qualifications:

• Experience with POS systems and knowledgeable in standard computer applications and programs (MS suite, internet/email, file management).
• Cash handling experience is a must.
• At least two years retail customer service experience preferred.
• Experience with merchandising and inventory management in a retail setting also preferred, but not required.
• Demonstrated interest in arts and culture, community engagement, and/or museums.
• General knowledge of contemporary art in a museum setting is preferred but not required.
• A high degree of interpersonal and customer service skills.
• A positive disposition.
• Flexible availability, including holidays, nights, and weekends. Must be available to work Thursdays.
• Self-motivated, hard-working, high energy team player.
• Bilingual preferred, but not required.

Essential Functions included, but are not limited to:

• Assisting customers with purchases through suggestive selling and product knowledge.
• Cash handling and operating a POS cash register.
• Restocking inventory and maintaining Visual Standards.
• Constantly gathering product knowledge.
• Creating an experience for guests through disseminating information about shop product and general museum information.
• Other duties as assigned.

Physical Demands:

• Walk, bend, lift (up to 50 pounds) including merchandise, files, office supplies and electronic equipment.
• Finger dexterity to pick up paper and use computer keyboard.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Ability to hear in normal tones including telephone and face-to-face conversation.
• Reaching stock shelves at least 5’ in height.
• Standing for 4 hours at a time and opening multiple doors while pushing loaded carts.
• Ability to use step ladder to reach merchandise on 6’ high shelves for customers.
• Ability to read computer screens and price tags.
• Ability to package and ship bulky merchandise for customers.
• Ability to unload/upload products to shelves.