Dispatch

Performance Foodservice
Marshall, MN Full Time
POSTED ON 3/2/2024 CLOSED ON 4/10/2024

What are the responsibilities and job description for the Dispatch position at Performance Foodservice?

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries.

A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies.

The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

This position could be a full-time employee or Part-time depending on schedule availability and the ability to perform other duties as assigned around the facility.

Full-time Schedule could be 4 : 00pm to 12 : 00am, Sunday-Thursday.

Part-time Schedule could be 4 : 00pm to 8 : 00pm, Sunday-Thursday.

We Deliver the Goods :

  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary :

The Router position is an individual contributor role responsible for creating routes, managing routes, calculating delivery routes, times of deliveries and makes the necessary adjustments for drivers and customers.

The Router role reports to the Transportation Manager or Routing Supervisor and normally works a Sunday through Thursday shift.

The Router role works with numerous routing and software systems. The Router role requires strong attention to detail and process skills.

The Router may interact with drivers, sales, transportation, warehouse and customer service personnel at management discretion.

The Router functions as a team member within the department and organization, as required, and performs any duties assigned to best serve the company.

Position Responsibilities :

Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction.

Utilize Roadnet application to ensure Delivery costs are held to company expected run rates year over year.

  • Establish routing procedures and schedules which allow for the optimum use of personnel and equipment while keeping a strong emphasis on driver safety.
  • Perform Roadnet application routing maintenance daily to ensure all locations have accurate, timely, and up-to-date information : Standard Routes and Customer Delivery Requirements, Geo-Coding, delivery days, time windows, service time types, service time overrides, account types, meal beaks, Route start times, pre / post trips, starting / ending depot, travel modes, color for mapping, assigned driver, equipment and DOT road checks, Plan Maintanence equipment with regards to costing, restrictions and capacities.
  • Perform and provide costing, off-days, maintenance, scorecard, customer and KPI reporting on scheduled intervals.
  • Perform recap of previous days actual routing results; make necessary changes / adjustments to the standard routes, if required.
  • Make maps and print driving instructions for drivers that are not familiar with the route assigned.
  • Produce driver manifest report and distribute nightly.
  • Performs other related duties as assigned.

Required Qualifications

High School Diploma / GED or Equivalent Experience

1-3 years distribution, logistics, transportation or related work experience.

Basic / Intermediate computer skills including various software applications and MS Office (Excel, Word, Outlook)

Preferred Qualifications

3 - 5 years distribution, logistics, transportation routing and / or related administrative experience

Intermediate / Advanced computer skills including routing software applications (Roadnet, AS400) and MS Office (Excel, Word, Outlook)

EEO Statement

Performance Food Group and / or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.

Please click on the following links to review : (1) our EEO Policy ; (2) the "EEO is the Law" poster and supplement ; and (3) the Pay Transparency Policy Statement .

Last updated : 2024-03-02

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