What are the responsibilities and job description for the Field Technician position at Performance Foodservice?
Company Description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description
We Deliver the Goods:
Responsible for installing and servicing equipment (e.g., wash machines, dish machines, beverage equipment, coffee service machines, etc), primarily located at customer sites. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Position Responsibilities:
Required Qualifications
High School Diploma/GED or Equivalent Experience
6 - 12 Months Equipment maintenance and installation experience
Valid driver's license required
Preferred Qualifications
1 - 2 Years Equipment maintenance and installation experience within foodservice industry.
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description
We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Responsible for installing and servicing equipment (e.g., wash machines, dish machines, beverage equipment, coffee service machines, etc), primarily located at customer sites. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Position Responsibilities:
- Responds to customer calls for service within 2 hours; on-call 24 hours per day within own individual territories (including holidays); on-call on a rotating basis.
- Maintains vehicle parts inventory. Orders and picks up parts for service calls, as necessary. Performs annual inventory of shop, truck, parts, and equipment; and monthly inventories of equipment.
- Maintains service vans, (e.g., tire pressure, fluids, washing/cleaning exterior and interior, etc.); reports any problems requiring vehicle repairs to Fleet Manager.
- Installs and/or removes equipment, as required (e.g., wash machines, dish machines, beverage equipment, coffee service machines, etc), primarily located at customer sites.
- Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
- Performs record-keeping, including service reports and equipment transfer sheets.
- Bills customers, as required, based on mark-ups and taxes; maintains catalogs and price lists; generates and responds to sales leads.
- Performs other related duties as assigned.
Required Qualifications
High School Diploma/GED or Equivalent Experience
6 - 12 Months Equipment maintenance and installation experience
Valid driver's license required
Preferred Qualifications
1 - 2 Years Equipment maintenance and installation experience within foodservice industry.
EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
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