Service Writer

Performance Harley-Davidson
Syracuse, NY Full Time
POSTED ON 4/5/2024

Currently we are looking for a qualified service advisor that can join our service department. Candidate must have service shop experience either as a mechanic or previous service writer. Ideally, candidate must have knowledge about motorcycles and specifically the vast world of Harley-Davidson and aftermarket vendors. Customer communication, people skills, schedule organization, decision making and reading/writing skills are a must.

REQUIREMENTS for Harley-Davidson Service Advisor:

  • Valid driver's license w/ motorcycle endorsement
  • Be able to pass a background/drug test
  • Be able to pass NY State Safety Inspectors exam
  • General understanding of computer systems and computer skills
  • Ability to bend, stoop, crouch, reach, and handle tools
  • Ability to lift 50 pounds of material
  • Ability to balance and push a 500 pound motorcycle

Responsibilities and Duties for Harley-Davidson Service Advisor:

  • Retail sales of parts, accessories and labor
  • Minimal call backs.
  • Focus on quality and customer service.
  • Organization and attention to detail in a high volume environment.
  • Focus on quality service work.
  • Maintain clean efficient facilities.
  • Dependable, organized and self-motivated.

Qualifications and Skills for Harley-Davidson Service Advisor:

  • H-D experience
  • Must be able to treat all employees and customers fairly, courteously, and with dignity.
  • High quality standards, assuring service jobs are done right the first time.

Benefits for Harley-Davidson Service Advisor:

  • Competitive Pay
  • Health Insurance
  • 401K with match

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Day range:

  • Weekends as needed

Shift:

  • 8 hour shift

Experience:

  • Service Writing: 1 year (Preferred)

License/Certification:

  • Motorcycle Driver's License (Preferred)
  • NYS Motorcycle Safety Inspector License (Preferred)

Work Location: In person

Salary.com Estimation for Service Writer in Syracuse, NY
$46,134 to $69,541
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