Branch Manager

Description

Performance Radiator is one of the largest independently owned automotive wholesalers in the nation. Since 1988, we have grown to twenty-nine branches located in 16 states and Canada. With over 30 years of success in the automotive industry, our growth and reputation have afforded us great relationships with top manufacturers in the world.

At Performance Radiator, you’ll find an amazing company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing industry. At Performance Radiator, we believe that all voices can and should be heard, regardless of seniority or tenure.

Our Commitment to Diversity and Inclusion

Performance Radiator is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

Position

If you are a hardworking and a team player with product delivery experience, we want to talk to you! Performance Radiator is currently looking for a Branch Manager to join us at our office in Las Vegas, NV.

Summary: Directs warehousing activities for organization by performing the following duties personally or through subordinate staff members.

Essential Duties and Responsibilities include the following. Other duties may be assigned.  

Essential Job Duties

Administers operational procedures for activities such as checking outbound delivery trucks for accuracy, matching inbound shipments to invoices, safe handling of materials both in warehouse and outbound shipping items, and keeping warehouse inventory accurate. Directly responsible for organization of all paperwork including; audit copies, inventory transfers, purchase orders, drivers logs, safe logs, etc.

Inspects physical condition of warehouse and equipment and makes recommendations for repairs and/or replacement to Regional Supervisor. Participates in planning personnel safety and securing Branch property. 

Regularly meets with staff to coordinate efficient operation of inside sales, outside sales, distribution and records control. 

Directly responsible for staffing branch in accordance with business volume and time of year. Responsible to schedule staff vacations, minimize OT, and provide training to back-up personnel for each job function.

Ensures that all procedures relating to company finances are monitored in relation to cash procedures including COD Report, Daily Deposit, good/defective returns, and daily reconciliation of driver’s logs and safe logs. 

Takes on active role with supervisor and management in defining and reporting market changes that may affect operations and/or profitability.

Responsible to consult with Regional prior to disciplinary action or personnel changes at Branch

Branch Manager Functional Duties 

Daily:  Runs Quick Sales Report, Sales Order M for location

Reviews and is responsible for COD Report and completion of Daily Deposit

Reconciles Drivers log vs. Printed invoices vs. Safe log for COD exceptions

Print inbound/outbound transfers affecting your location

Review Open RMA Report and process

Bi-Weekly:  Contacts Regional Manager discussing operations, sales, etc

Monitors payroll file for OT

Weekly:  Writes email summary to Regional Mgr, outlining the week and plan for coming week

Prints and Reviews User Report

Reviews COD report for the week; providing email explanation of COD outstanding to

A/R, Regional, and Auditor 

Reviews Saturday’s results

Review ALL open Purchase Orders and process them

Reconcile RMA “Warranty Value Report”

Monthly: Conducts monthly inventory count

Reviews OT Reports

Rides with each driver at least ½ day per month

Visits customers with Sales Reps at least 1 day per month

Holds monthly staff meeting to identify areas of improvement

Reviews Results vs. Budget with Regional Manager

Reviews Branch staffing vs. Sales/or Season and vacation schedule

Submits Monthly Vehicle Information to HR

Schedules time with A/R Staff to review accounts in 60,90 and 120 days

Balance petty checking account

Quarterly: Reviews Sales/Expenses vs. Budget with Regional Manager

Review Quarter Results: Market Segment, Product Segment, and User Report with Regional

Contacts and reviews top 40% of installer customer base that is serviced out of your branch

Annually: Reviews Annual Market Segment, Product Segment, and User Reports with Regional

Provides input for Annual Budget

Annually gives performance reviews of subordinate staff

Competency: To perform the job successfully, an individual should demonstrate the following competencies: 

Customer Service - Manages difficult or emotional customer situations by responding promptly to customer needs. Trains staff in Performance Radiator Customer service tactics

Leadership - Focuses on solving conflict, not blaming. Takes responsibility for own actions, and performance of subordinates. Exhibits confidence in self and others. Sets and achieves challenging goals. Inspires, provides training, and motivates others to exceed expectations. Displays sound judgment, with orientation to profitability.

Communication – Schedules time bi-monthly to confer with staff members. Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Writes clearly and informatively and is able to read and interpret information

Team Work - Puts success of team above own interests. Fosters an environment of mutual accountability. Recognizes strength of team members and utilizes staff accordingly. Recognizes accomplishments of the team members.

Human Resources - Demonstrates knowledge of Performance Radiator Employment Policy, including employee coaching, counseling, and disciplinary procedures. Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment. Works with integrity and ethically.

Organizational Support – Develops staff members through training policies and procedures. Ensures tasks are completed correctly and on time by self and staff.

Supervisory Responsibilities:

Manages 2 to15 subordinate staff members in the Sales, Delivery, Warehouse, Shipping/Receiving and Radiator Shop. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, or sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision and Depth perception

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Two to four years related experience and/or training, or equivalent combination of education and experience.

Language Ability:

The ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to calculate figures and amounts such as discounts, commissions, proportions, percentages, and other relevant business mathematics. 

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Accounting Software Package. Individual should also have knowledge of Word Processing software and Spreadsheet software. Individual should have complete understanding of sales process in computer and the relationship to staffing, inventory levels and distribution.