Product Support Associate

We are looking for a great addition to our production team. In this position, you will contribute to the vitality of ARINC Industry Activities, a program of SAE Industry Technologies Consortia (SAE ITC), in many ways. This is an outstanding opportunity to contribute to ARINC Standards development and support the overall air industry.

JOB SUMMARY

Provides effective coordination, planning and administrative support to assigned committees/groups/ department/program.

ESSENTIAL FUNCTIONS

• Assists in the daily execution of an assigned section or special interest group. Provides staff support to program, section and/or special interest group. Requires a broad range of administrative, editorial and/or basic research skills.
• Serves as the liaison to external printing providers as requested.
• Serves as a point of contact for program and event related questions and activities for both internal and external customers. Forwarding/distribution of phone calls and emails to the appropriate staff and communicating with other SAE ITC Programs, departments, and with external contacts as necessary.
• Review invoices for accuracy, and initiate purchase requisitions. Working knowledge of and ability to accurately enter data into customer and financial management databases.
• Prepares and types form letters, simple memos, emails, labels, routine correspondence, etc. Provides editorial support for reports, proposals, presentations, etc. through multiple channels, mail, website, social media, etc. Proofs for spelling and grammar. Enters information into spreadsheets and databases. May run standard reports. Apply domain knowledge of software and IT systems as applicable for program administration and support.
• Prepare draft event floorplan layouts for exhibits, menu suggestions for social events and lunches, coordinate assignments of exhibits and hospitality.

MINIMUM REQUIREMENTS

• 2 years of office administration, secretarial, or equivalent.
• If HS Diploma, an additional 2 years for each category.
• Very strong organizational skills.
• Ability to function with little supervision.
• Ability to continually prioritize work load issues when customer needs/requests are diverse and demanding.
• Maintaining confidential and legal information.
• Ability to coordinate multiple projects (multi-task) simultaneously during peak work load periods and when necessary.

PREFERRED QUALIFICATIONS

• Business, Visio, Photoshop, document editing background preferred.
• Experience entering and maintaining information in databases, software and IT systems for program administration and support preferred.
• Ability to apply domain knowledge of software and IT systems as applicable for program administration and support preferred.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• General office environment
• <10% travel

ABOUT THE ORGANIZATION

Fullsight is an integrated brand of our three primary affiliate companies - SAE Industry Technologies Consortia, SAE International and Performance Review Institute - and their subsidiaries. As a collective, Fullsight enables a robust resource of innovative programs, products and services for industries, their engineers and technical experts to work together on traditional and emergent complex issues that drive their future progress.

SAE Industry Technologies Consortia (SAE ITC) enables organizations to define and pilot best practices. SAE ITC industry stakeholders are able to work together to effectively solve common problems, achieve mutual benefit for industry, and create business value.

The Performance Review Institute (PRI) is the world leader in facilitating collaborative supply chain oversight programs, quality management systems approvals, and professional development in industries where safety and quality are shared values.

SAE International (SAEI) is a global organization serving the mobility sector, predominantly in the aerospace, automotive and commercial-vehicle industries, fostering innovation, and enabling engineering professionals. Since 1905, SAE has harnessed the collective wisdom of engineers around the world to create industry-enabling standards. Likewise, SAE members have advanced their knowledge and understanding of mobility engineering through our information resources, professional development, and networking.

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