Digital Product Designer

Duties:

· Work as the primary designer on a cross-functional team to help build out the new digital presence and experience of Client’s Comprehensive Cancer Center (MCCCC).

· The build will create an informative, engaging experience to not only represent the comprehensive cancer center, but also help patients decide if Client is right for them and to drive potential appointments.

· This build will need to fit in with Client’s refreshed design direction.

Requirements:

· Must be able to work independently as the sole designer on this project.

· Must have strong team collaboration and communication skills.

· Need a generalist who can traverse both UX and UI. Figma, information architecture, wireframes, mock-ups, working with design systems, and working independently are all required.

· Proficiency in a variety of design tools, including Figma and Miro.

· 5 years of experience as a user interface designer, product designer, user experience designer, interaction designer or similar role.

· Bachelor’s degree preferred.

Proven experience needed:

· Information architecture and hierarchy

· End to end design and experience flows

· Wireframes and mock-ups

· Designing within existing systems

· Partnering with UX researchers to understand and distill information

· Strong visual design skills

· Working in collaboration for implementation of customer experiences

Job Summary:

· At Client, we put the needs of the patient first in all that we do.

· It’s a commitment that has propelled our organization into exciting futures.

· Now, we are building a new Center for Digital Health that aims to produce a state-of-the-art integrated digital system.

· We want digital healthcare that’s more accessible, scalable, and sustainable, and the unparalleled digital experience that we know is possible.

· The User Experience (UX) Designer is the core role of the Experience Design unit.

· They analyze, plan and sequence the interactions that a person has with software or application over time.

· Working with research insights from the Human-centered design process, the UX Designer listens to the needs of our patients and physicians and responds with design that delivers against our key criteria for good design at Client: easy, clear, useful and pleasing.

· Analyses research findings and recommendations to plan and deliver Use Cases, User Journeys, User Flow Diagrams, Navigation Structures and Information Architecture in order to optimize the User -Experience of our digital properties.

· In partnership with Product and Engineering team, shape products that advocate for user needs, delivers on business requirements, and contributes to a best-in-class seamless user experience throughout product discovery and development.

· Designs for browsers, responsive web, native apps, smart watches, kiosks, web-connected health monitoring devices and other consumer and health interfaces and systems.

· Creates and delivers Storyboards, Wireframes, Interface Modules and Pages, Prototypes and Design Specifications.

· Evaluates designs according to project specific and enterprise standard metrics.

· Understands and designs to meet WCAG 2.0 AA Accessibility Standard.

· Collaborates with the Experience Design team to maintain, grow, implement and refine Client’s Digital Design Language.

· Facilitate Design Workshops and synthesizes divergent ideas into a cohesive Design Proposal.

· Provides oversight of vendors that assist with Experience Design scope of work.

Skills:

· 5-7 years' experience in Design with demonstrated impact.

· Understanding of the Human Centered Design (HCD) process.

· Working knowledge of current User Experience methods.

· Excellent visual communication skills, and refined ability to clarify complex problems.

· Excellent interpersonal and communication skills, including confident presentation skills.

· Excellent ability to design on behalf of people with serious and complex medical conditions.

· Understands the working methods of colleagues in Experience Design such as Researchers and Engineering.

· Can communicate clearly to a project or executive team.

· Demonstrated use of an iterative design cycle method to refine products.

· Demonstrated knowledge of design tools and platforms (Adobe CS, Sketch, Figma, Mural, Invision etc.). -Experience working in Scrum Agile methodology to define User Stories as part of sprint planning.

Education:

· High School diploma/GED

Required:

· Figma

· Information Architecture

· Wireframes