Patient Account Representative

Rochester, MN Full Time
POSTED ON 4/29/2024

Duties:        

·        Institutional Insurance and reimbursement expert for one or more of the following business lines: durable medical equipment.

·        Performs all aspects of the billing and collection processes for the individual business lines across the enterprise.

·        These processes include service pre-certification, insurance coverage review and personal responsibility determination, communications with patients, claim submissions, denial review, rebilling, appeals, and accounts receivable management.

·        Utilizes skills in problem solving, customer service, and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account, billing and payment issues for patients, physicians, nurses, pharmacists, technicians and social workers.

·        Interprets, applies and communicates Client policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and Client.

 

Education:  

·        Associate Degree in finance, business or healthcare related majors and one year experience in medical, pharmacy or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years’ experience in medical, or durable medical equipment billing and collection activities.

·        Qualified candidate must possess strong human relations, communication, problem solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution.

·        Must be able to work independently and in a team environment.

·        Candidate should have experience working with Windows based software, Microsoft Word, Excel, and the Internet.

·        Keyboarding experience required.

·        Claims management software experience desired.

 

Required:

·        Excellent Communication Skills





Salary.com Estimation for Patient Account Representative in Rochester, MN
$40,249 to $49,353
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