Technical Business Analyst

Duties:        

·        Must have experience with Agile, Data Analysis (Advanced Excel, Power BI, SQL is helpful) – along with ensuring candidates have excellent communication skills.

·        Understands and considers both the business and the technical engineering/IT needs to ensure quality digital products and related operational workflows to meet/exceed the desired business objectives.

·        Able to perform cost, benefit and risk analysis associated with the proposed product/services and recommend alternatives for solutions throughout the product life cycle.

·        Collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements.

·        Performs data analysis, defines, and documents business requirements, translates business requirements to technical/engineering specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution.

·        Technical specifications are utilized by Engineering/IT in the final technical design and eventual product build/acquisition or integration.

·        May assist product and operations leaders to coordinate deployment of deliverables (varies by product).

·        Provides input for development of other product documents, project charters and plans, work assignments, deliverable target dates, and other aspects of assigned work.

·        Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment.

·        Researches, analyses, and validates complete and accurate business and systems requirements.

·        Establishes scope boundaries for basic and routine products and technical requirements with accuracy and clarity.

·        Plans and monitors work scope estimates and schedules for the defined scope of the product.

·        Assesses and defines problems through root cause analysis and proactively brings solutions to the table.

·        Able to read, assess and interpret vended solution architecture and translate into scope of work and technical specification requirements for integration into Client engineering/technology systems and product operations work-flows.

·        Understands and helps define product implementation change management requirements for those products not requiring formal Implementation Team resourcing.

·        Understands design, build and operations capabilities and requirements of current digital product technologies.

·        Actively seeks to understand new and emerging technologies, their capabilities, and how to translate to technical specifications for purposes of design, build and integration.

·        Able to understand and effectively communicate overarching product strategy to provide context to technical requirements and specifications.

·        Able to understand and effectively document business, operational and technical requirements for product, operations, and engineering/IT teams.

·        Understands and can work following Agile product methodologies.

·        Able to document technical requirements and specifications in the chosen BA requirements tool(s).

·        Applies system and analytical thinking methodology and discipline

Skills:

·        Ability to build and maintain strong working relationships at multiple levels of the organization.

·        Effective (or Strong) communicator (written & verbal) with active listening skills.

·        Ability to facilitate small group/team discussions.

·        Professional and reflects Client values and beliefs.

·        Strong planning & organizational skills.

·        Proactive and able to navigate conflict and help find resolution.

·        Problem solver with ability to maintain a keen attention to detail and manage multiple initiatives.

The program will specifically be focused on:

·        Zscaler Implementation – Internet Access, VPN Remote Access, Zero Trust

·        Segmentation – Cisco ISE, ORDR

Education:  

·        Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care) 4 years of relevant digital business analyst role

Required:

·        Business Analyses