Collections Specialist

Personnel Source is seeking a Collections Specialist to join our Eugene client’s team in equipment financing.

The critical component that has been attributed toward our client’s success is their people, and the culture that they have created by providing a world-class work environment. They are proud of their culture, and their existing team of talented and motivated employees. They are seeking a candidate that is looking for a professional environment, who is a good team player, is willing to learn, and is someone that wants to pursue a career. As this position is considered entry-level, proper training and support will be provided.

The Collection Specialist provides customer service and collection activities and processes. The Collection Specialist performs collection activities and adjusts delinquent accounts by corresponding with the customer by telephone and/or written communication. Also responsible for ensuring key daily operations and deadlines are met and completed. Provides a high level of client service support to all colleagues and clients. Assumes responsibility and is accountable for adherence to company and bank policies and procedures, as well as all applicable state and federal laws and regulations pertaining to employment and lending.

Qualifications for Collections Specialist

• 1 to 2 years previous financial services and/or client service or collections experience in a professional environment.

Benefits for Collections Specialist

• Full-time, temp-to-hire
• Mon-Fri 8am-5pm
• $DOE

*Benefits included after hire on:

• Federal and bank holidays
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance

Responsibilities of Collections Specialist

• Performs collection activities and adjusts delinquent accounts by corresponding with the customer by telephone and/or written communication.
• Ensure collections letters are mailed based on established policy.
• Process payments (check, ACH, or wire) and accurately post to the client’s account.
• Maintains accurate records of past due accounts and collection efforts and continues with proper follow-up actions.
• Ensure insurance information is current and has been received.
• Handle, follow, and resolve insurance claims that involve a total loss or repair.
• Process requests for loan modification and/or repairs. Provide recommendation to the Administrative Manager regarding forbearance options.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to Relocate:

• Eugene, OR: Relocate before starting work (Required)

Work Location: In person