What are the responsibilities and job description for the Operations Manager position at Pet Galaxy, Inc.?
Assistant Operations Manager
Pet Galaxy Inc. is a dynamic and rapidly growing full-service pet resort. We feature fun and loving lodging, grooming, day care, training and dozens of other activities for your best friend. Pet Galaxy Inc. is located on 8 acres in the beautiful Texas Hill Country, a short 20 minutes’ drive north of San Antonio’s Stone Oak area on US Highway 281. If you enjoy to seriously challenge yourself, we may have the perfect opportunity for you.
We are looking for an individual that possess skills such as multi-tasking, energetic, enthusiastic, and loves pets to join our family of highly skilled professionals This is a hands-on position and you will be assisting with all aspects of operating a pet care facility. If hired, you will be working with customers and their pets (mostly dogs and cats), and provide the renowned Pet Galaxy service to all of our animal guests and human customers. You must have flexibility for working some weekends and holiday. Great people skills are a must.
Requirements:
- Confident, energetic and friendly personality.
- Strong organizational, communications (verbal and written), leadership and customer service skills.
- Critical thinker with the ability to make decisions.
- Strong ability to prioritize and multitask and work with minimal supervision.
- Strong attention to detail.
- Must be dependable, reliable, punctual and trustworthy.
- Must be able to work early mornings, weekends and holidays as needed.
- Must be a safe driver and have a valid driver’s license.
- Must have reliable transportation.
- Knowledge of word processing, spreadsheets, electronic calendars and booking software systems.
- Minimum of 2 years of professional pet care management experience or hospitality experience is a plus.
- Must be COVID vaccinated.
Job Responsibilities:
- Oversee all operations including boarding, daycare, grooming and transportation.
- Hands-on managing day-to-day operations.
- Ensuring the safety of dogs, staff and customers.
- Maintaining quality control standards.
- Performing administrative activities associated with effective management of operations.
- Working with current management to accomplish targeedt business goals.
- Supervising and training staff.
- Providing superior customer service.
- Managing daily close outs of the till and cash.
- Oversee scheduling and proper staffing of daily operations.
- Filling in for team members as needed.
An excellent and comprehensive benefit package includes: Health, dental, life and vision insurance, as well as short and long term disability.
Salary is highly competitive; starting salary is directly related to experience.
Individuals with experience in the pet care industry are encouraged to apply.
Pet Galaxy, Inc.
13060 US Highway 281 N
Spring Branch, TX 78070
www.petgalaxyusa.com
Job Type: Full-time
Pay: From $3,750.00 per month
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Spring Branch, TX 78070: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Pet Care: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: One location