Front Desk Position

VCA Bellevue Veterinary Hospital is looking for the perfect person to join our Front Desk team!! The Client Service Representative, or CSR, sets the tone for the practice as we build and maintain our client's trust and confidence in our ability to care for their pets. They are the “face” of VCA Bellevue and the pivot around which the hospital operates. The CSR’s job duties include: Customer service functions, including greeting visitors, answering telephones, answering emails, answering SMS messages, checking faxes Scheduling and confirming appointments Presenting and explaining fees, including processing payments Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., parasite prevention, housebreaking, behavioral issues, etc.) Managing medical records, charts, reports, and correspondence Hospital maintenance, including removal of animal waste, and ensuring that the facility is neat and clean at all times – both inside and outside VCA Bellevue is open Monday through Friday 8a-7p and Saturday 8a-5p. CSRs will need to be available for opening (7:30a-4:30p) and closing (10a-7p) shifts and alternate Saturdays. The pay rate $18 to $20 an hour DOE VCA offers full benefits including, health, vision, dental, 401-k matching, paid vacation, sick pay, and veterinary discounts. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!

Salary : $18 - $20