GNK Enterprises, LLC DBA Pet Supplies Plus
Job Title: Assistant Store Team Leader
Reports To: Owner
FLSA Status: Exempt
As the largest chain of independent pet stores, nobody has a bigger footprint in the industry! Pet Supplies Plus is over 600 stores strong, with over 30 years of franchise experience in the pet supply business. As part of the Pet Supplies Plus family, we have the privilege of being locally owned and operated, but with a strong foundation of experience and training behind us. We want you to join our growing team!
Team Member benefits include:
· Paid vacation
· 401(k) Retirement Plan
· Team Member Discounts
· Employee Assistance Program; A work-life balance benefit
If you're the leader of the pack and enjoy providing products and services that enrich pets' lives, then come work in our neighborhood!
As Assistant Store Team Leader at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:
· help your store team by example including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store
· recognize the local pug rescue coordinator and offer to host the next adoption event
· join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands
· analyze your store sales results and develop plans to maximize sales, neighbor engagement and productivity in partnership with the Store Team Leader.
· create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood
...all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you're more than that. You're PAWsome!
Assistant Store Team Leader's key responsibilities include:
· Assisting in the operational management of the stores
· Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors
· Assisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals
· Assisting in maintaining a fully staffed team and supporting recruiting and onboarding
· Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members
· Connecting with community organizations to partner on events and marketing opportunities.
PAWsome Assistant Store Team Leaders will have:
· Retail experience is a plus
· High School diploma or equivalent
· Microsoft Office knowledge is a must, as well as good communication skills
· Ability to operate all equipment – to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
· Ability to work flexible schedules, have reliable transportation, and be 18 years or older.
Application Questions
You have requested that really ask candidates the following questions:
· When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.
Job Type: Full-time
Pay: $30,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Education:
Work Location: One location
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