Director of Shared Services & Operational Excellence - Hybrid

Overview

We are looking for leaders of the pack! Along with regular assigned duties, we look for people who want to take on special projects to transform the organization and drive efficiencies throughout the team. If you are a hard-working team player with a strong “passion to win,” then Pet Supplies Plus may be a great fit!

The Director of Shared Services & Operational Excellence will lead a team responsible for the procure-to-pay (PTP) and order-to-cash (OTC) accounting cycles ensuring activities are recorded in compliance with company policies and in accordance with U.S. GAAP. The role will ensure all appropriate internal controls are established and followed. Candidates must be well-versed in driving operational improvements and expanding centralization of shared services to other functions as the organization continues to evolve.

This is a high-profile position with regular interaction with leadership as well as vendors and franchise owners. Cross functional collaboration is expected as we work to solve problems and drive improvements and efficiencies throughout the Company.

Responsibilities/Qualifications

The responsibilities of the Director of Shared Services & Operational Excellence include:

Manage Financial Operations (55%)

• Manage the overall operation of the team to ensure accurate recording of transactions and timely remittance to vendors and franchisees.
• Coordination and support of accounting staff, and their activities, duties, and tasks, including training and mentoring.
• Preparation of departmental annual budget through coordination with all levels of management to gather, analyze, summarize, and prepare financial plans.

Month-end Close (20%)

• Monthly review of accounting records, preparation of account analysis, and balance sheet reconciliations.
• Review and approval of standard journal entries and preparation of necessary adjusting journal entries.
• Responsible for AP and AR subledger management including collections and bad debt analysis.
• Preparation of standard and ad hoc management reports.
• Apply CECL guidance under ASC 326 as it related to accounts receivable and lease receivable balances.

Special Projects/Process Improvements (25%)

• Evaluation of accounting systems, internal accounting controls, processes, and functions, with recommendations for improvement.
• Seek out ways to automate processes through the ERP system while eliminating Excel data manipulation and maintenance of paper documents.
• Identify and implement PTP/OTC solutions that meets our requirements to drive operational excellence and streamline processes.
• Other responsibilities as assigned.

PAWsome Director of Shared Services & Operations Excellence candidates will have:

• Bachelor’s degree in finance or accounting.
• CPA/MBA or progress towards same is strongly preferred.
• 7-10 years of progressive financial accounting experience from a large CPA firm and/or corporate accounting environment is preferred.
• Experience managing teams, evaluating performance, and mentoring others.
• Leading organizational transformation and change management experience.
• Franchise and retail experience is preferred.
• Excellent verbal/written communication skills as well as organizational skills and attention to detail.
• Ability to build relationships cross-functionally to drive attainment of goals and objectives.
• Proficient with accounting software selection and implementation as well as Microsoft office products

About Company

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 700 locations in 42 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 20 overall in Entrepreneur Magazine's 2022 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com. 

EOE STATEMENT

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. 

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