Store Team Leader In-Training

Pet Supplies Plus
Monroe, WI Full Time
POSTED ON 4/19/2023 CLOSED ON 12/17/2023

What are the responsibilities and job description for the Store Team Leader In-Training position at Pet Supplies Plus?

STORE TEAM LEADER IN TRAINING; Full Time

We are looking for the right individual to work out of our Fitchburg, WI location with the possibility to be promoted to Store Team Leader of our new location in Freeport, Il later this year.

If you're the leader of the pack and enjoy providing products and services that enrich pets lives, then come work in our neighborhood pet store! As a Store Team Leader at Pet Supplies Plus, you're passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

  • Lead your store team by example including, but definitely not limited to, being the first one on the floor to play with a neighbor's new puppy
  • Recognize the director of your local cat shelter at the register and volunteer to host the next adoption event
  • Analyze your store sales results and develop plans to maximize sales, neighbor engagement and productivity. And then inspire your team to help you attain those goals
  • Create a fun, positive environment for your team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy and petcentric service in your neighborhood all while engaging with PSP neighbors. Are you a leader to beat all leaders?

The right candidate must be willing to work full-time at the Pet Supplies Plus Fitchburg, WI location as a Store Team Leader in-training for 4-6 months. After the initial training period is completed, the right candidate will relocate to the brand-new Pet Supplies Plus location opening up in Freeport, IL and will be promoted to the Store Team Leader position.

Store Team Leader's Key Responsibilities include:

  • Adhering to operational policies and procedures (animal care, safety, cleanliness and security) that ensure exceptional service is provided to our neighbors
  • Achieving strong store audit and neighbor engagement scores which promote our brand
  • Using broad business knowledge to affect store results, including sales (including grooming and services), in stocks, loyalty program membership, and neighbor engagement, while operating within budget
  • Ensuring weekly work schedules are created to maximize productivity and engagement
  • Promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals
  • Maintaining a fully staffed team and leading recruiting and onboarding for all levels in the store
  • Cultivating a learning culture by providing development opportunities, along with coaching and feedback to team members
  • Connecting with community organizations to partner on events and marketing opportunities

Store Team Leaders will have:

  • Strong communication and organization skills
  • Love of Pets!
  • 2 years experience leading retail teams is preferred but not required
  • Bachelor's degree or equivalent work experience preferred but not required
  • Microsoft Office and overall computer knowledge is preferred but not required
  • Ability to operate all equipment - including a forklift- to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
  • Ability to work flexible schedules, including weekends and holidays, have reliable transportation, and be 18 years of age or older

ABOUT PET SUPPLIES PLUS

With more than 675 corporate and franchise locations in 41 states, Pet Supplies Plus is America's favorite neighborhood pet store. Each Pet Supplies Plus location is large enough to house an incredible variety of food and goodies to spoil each pet in your home, yet small enough to still feel neighborly. Our location in Fitchburg, WI is a franchise location with Owners who are just as crazy about their team as they are about pets! We joined the neighborhood in December 2016 and are eager to continue to have a positive impact on the community of both pets and people too! We look forward to expanding this passion to our new franchise location in Freeport, Il later this year.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: One location

Salary : $42,700 - $54,100

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