Associate Product Quality and Safety Assurance Engineer

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500 pet care centers, 250 Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.   

Essential Job Functions:

The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Manage all formal QA document revisions in shared network drive folders (including maintaining document integrity and archiving older document revisions (i.e., superseded documents) and hard copy files as required.
• Manage and maintain all incoming QMS and Social audits for on time delivery and full compliance to QA requirements.
• Review audit non-compliances and prepare a summary of corrective actions required.
• Collaborate with ASO QA for updates on ASO-managed vendors but remain responsible for the overall status of Owned Brand vendor matrix compliance.
• Review with associated QA Engineer to align on vendor/factory status.
• Support monthly Safety & Quality leadership Meetings by providing audit & compliance status results to QA Managers.
• Use all existing tracking tools to analyze & interpret product incident data for trends and provide results team for discussion and next steps. Develop action delivery format for this task.
• Assist QA Engineer (upon request) for help in resolving incidents from customer service and PCCs.
• QA Specialist, QA Engineer, or QA Manger can identify the need for a new departmental SOP. QA Specialist is responsible for the formal creation of the SOP and documenting revisions according to Petco template, format & guidelines. Specialist should proactively interviewing appropriate QA Engineer or QA Manager to gain expertise & understanding for accurate written process flow. 
• Manage entire Standard Operating Procedures (SOPs) Program to ensure all documentation is current, in compliance with current business practices and up to date.
• Review processes with QA Team annually to be sure changes are updated and shared out.
• Reformat pre-existing SOPs and associated forms to comply with approved templates.
• Lead QA Team Meetings on a rotating basis or as  assigned.  
• Serve as QA contact for SEDEX / SMETA audit & platform management. Process pre-approved Inspection Debit Notes /Invoices for payment.
• Special projects as assigned by Quality Manager.

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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Salary : $75,100 - $112,600