Support coordinator

This position is hybrid and will require the employee to be within commutable distance to our Corporate Headquarters (Orange, CT)

Join our dynamic team as a Sales Support Administrator, where you’ll play a key role in managing critical programs that drive business success.

You’ll be at the heart of our foundation's operations, sweepstakes programs, training travel coordination, and sales meeting support.

Working closely with various teams across the company Sales, Credit Union Relations, Training, and Accounting you’ll help enhance the effectiveness of our sales efforts while delivering an outstanding member experience.

Key Responsibilities :

Sweepstakes Program & Sales Support

• Lead and manage our monthly sweepstakes, ensuring smooth execution from drawing to winner payouts.
• Oversee timely completion of reports, communications, and legal documents.
• Innovate and streamline monthly processes to drive efficiencies.
• Engage with winners, explaining the relationship between their credit union and our organization.
• Maintain detailed records, collaborating with accounting to ensure payouts are processed accurately.
• Manage key data in our CRM system to support partnership value tracking across departments.
• Develop special sweepstakes initiatives that align with business objectives.
• Assist area managers with monthly field meetings, including correspondence and awards preparation.
• Take ownership of company mail and general office tasks, ensuring smooth day-to-day operations.

• Manage travel logistics for our monthly Professional Aptitude Training (PAT) class, arranging flights, trains, buses, and car services for new agents.
• Provide guidance and support to new hires with travel plans, ensuring a seamless experience.
• Organize meal preferences and accommodations for training sessions, ensuring attendees’ needs are met.

FSP Foundation Support

• Be a key player in supporting our FSP Foundation’s mission to enrich the lives of children and families through health, human services, and education.
• Coordinate fundraising initiatives and work closely with the Foundation Advisory Committee to research potential grant recipients.
• Facilitate meetings, provide research tools, and assist in decision-making processes for the committee.
• Lead efforts to increase funding, manage public relations for grant recipients, and create engaging content for internal and external communication.
• Ensure compliance with tax requirements and produce year-end acknowledgments for donors.

What You’ll Bring :

• 2 years of experience in project management, administrative roles, or equivalent.
• Exceptional organizational skills, attention to detail, and ability to juggle multiple responsibilities.
• Strong communication skills, both written and verbal, with a knack for presenting and collaborating effectively.
• Ability to work both independently and as part of a team, with a self-motivated approach to problem-solving.
• A dynamic, flexible attitude with the ability to adapt to shifting priorities in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems.

Schedule : Monday Friday, 8 : 00 AM 4 : 00 PM, hybrid schedule with three days in office and two from home.

Last updated : 2024-10-28