What are the responsibilities and job description for the Associate, Quality Agent position at PFSweb?
Assoc, Warehouse Auditor
The Auditor is responsible for identifying and resolving all quality issues throughout the inbound/outbound departments. Communicate expectations and goals daily to team in order to meet PFSweb’s performance standards. The ideal candidate will have a positive attitude and pleasant personality; effective memory skills; good hand eye coordination; dependability, ability to follow directions and a strong willingness to learn.
Responsibilities:
- Investigate root cause of quality issues
- Report major quality issues to departmental Lead/Supervisor/Manager
- Participate in ongoing quality audits
- Promote quality accuracy
- Maintain all QA documentation for future reference
- All other duties assigned
Qualifications:
- 6 months previous distribution experience
- High school diploma or equivalent
- Must be able to stand and bend long period of times
- Must be able to multi-task
- Must be able to read, fill out and process receiving/shipping documents
- Must have experience operating an RF gun
- Effective verbal and written communication skills
Working Conditions, Mental and Physical Demands
- Ability read labels, RF scanners and maneuver throughout facility without assistance
- Ability to understand verbal and written instructions
- Ability to walk or stand for extended periods of time
- Ability to lift up to 50 pounds without assistance
- Ability to push or pull carts of up to 100 pounds without assistance
- Ability to climb stairs without assistance
- Ability to bend, stoop, kneel and grasp products
- Must NOT be afraid of heights
- Must be able to work on a variety of warehouse floors up to 100 feet in height
- Must be about to work in a warehouse environment with a noise level up to 85dBA
Preferred Personal Characteristics
- Strong work ethic
- Setting and achieving goals
- Dependable
- Ability to consistently follow through.
- Positive attitude
- Self-motivated and ability to work effectively without constant supervision
- Team-oriented and ability to work collaboratively
- Effective communication and verbal skills
- Flexible and adaptable
Pre-employment background screening and drug test will be conducted.
PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer
Required Skills
Required Experience