DC Area Manager

PFSW Company Statement:

PFSW is a global commerce services company. We help leading brands deliver exceptional commerce experiences worldwide. We are a diverse team with distinct interests, skills, and backgrounds collaborating across all facets of commerce—from business consulting and design to technology and operations. Together, we take pride in performing at our best to produce the best possible results for our client and their clients.

Company Vision:

1. We will provide a Full Commerce Solution
2. We will be World-Class at Every Service we offer
3. We will engage with our clients as a Strategic Partner 

DC AREA MANAGER

The DC Area Manager is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans.

Responsibilities:

• Plan and schedule distribution services including receiving, storing, shipping, handling returned / damaged goods, maintenance, and administrative activities to ensure customer and corporate requirements are met.
• Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules.
• Direct distribution center personnel to achieve operational objectives, meet service guideline, meet, or exceed budget goals, and develop / use Key Performance Indicators to make ongoing improvements and enhancements
• Develop and maintain safe, quality focused, and productive work teams by creating programs and processes for hiring, training, coaching, development, and general awareness
• Apply sound communication and motivational techniques, create programs to inform, supervise and coach associates appropriately
• Maintain and administer appropriate and timely performance feedback and evaluations
• Ensure the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records for distribution center operations
• Monitor and manage safety and housekeeping of the DC, and ensure all equipment is maintained and repaired as necessary
• Support and foster an environment of continuous improvement for both associates and operational processes
• Develop and maintain building Standard Operating Procedures (SOP) for area of responsibility
• Cross-train and manage flex-staffing program to develop distribution center experts and maximize distribution center efficiencies
• Respond to issues via email or phone in a timely manner
• Push productivity while simultaneously controlling costs
• Provide guidance in the absent of Operations Manager

Qualifications:

• Bachelor's degree, Preferred
• 3-5 years management experience, Required
• 3 years in a Leadership capacity within a Distribution Center environment, Required
• Ability to work all hours necessary in a fast-paced environment with shifting priorities
• Workforce Planning experience required
• Deliver resolution to issues and promote process improvement
• JDE/WMS knowledge required; 7.3 desired
• Eligible to obtain a U.S. Government clearance, as applicable

Working Conditions, Mental and Physical Demands

• Ability read labels, RF scanners and maneuver throughout facility without assistance
• Ability to understand verbal and written instructions
• Ability to walk or stand for extended periods of time
• Ability to lift up to 50 pounds without assistance
• Ability to push or pull carts of up to 100 pounds without assistance
• Ability to climb stairs without assistance
• Ability to bend, stoop, kneel and grasp products
• Must be able to work on a variety of warehouse floors up to 100 feet in height
• Must be about to work in a warehouse environment with a noise level up to 85dBA

Preferred Personal Characteristics

• Ability to interact and communicate with all levels both internally and externally
• Promote a fair, safe, and engaged work environment
• Strong work ethic
• Dependable
• Ability to consistently follow through
• Positive attitude
• Self-motivated
• Team-oriented

Pre-employment background screening will be conducted.

PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.