Administrative Assistant

Our Culture:
Our company specializes in achieving exceptional customer service. We value honesty and integrity; those values help us keep the truth. Phase V is a joyful and team-oriented company. We support one another in our efforts to bring success to the company.

Position Summary:
Responsible for the coordination of activities between account managers and warehouse manager. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Duties and Responsibilities:

• Oversee all manual order entries, coordinate between internal resources, and ensure all customers’ requests for manual order entries are being taken care of.
• Generate FBA labels and facilitate the flow of information from Account Manager to Warehouse
• Assist Account Managers with special projects requested by customers (i.e. Prepping Labels, UPCs, Shipping Documents) and facilitating important information to warehouse.
• Matching orders with requested documents sent over by Customers (Packing list, Invoices, Shipping labels)
• Follow up with carriers in regards to claims, rerouting packages, and customs issues
• Review back up documentation and identify any duplicate billing errors or modifications such as supply costs
• Assist HR with vendors that may need to visit the premises
• Screen Incoming calls

• Help Warehouse with prioritizing orders to ensure time sensitive orders are being processed in the allotted time.
• Pick, pack and ship orders during peak season and high-volume days.
• Assist warehouse with backlogged receiving

Skills and Qualifications:

• Computer skills (Microsoft Office Suite)
• Accurate data entry
• Communication (written and verbal)
• Prioritization and problem-solving
• Organization and planning
• Research and analysis
• Attention to detail

Job Types: Full-time, Part-time, Contract

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fort Myers, FL 33913: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you authorized to work in the US?
• Are you willing to undergo a background check, in accordance with local laws and regulations?

Work Location: One location