MRO Quotation Specialist

POSITION OVERVIEW

With over 200 helicopters in the company fleet and a fast-growing third-party mission, this position reports to the Director of Maintenance, MRO and is accountable for the development and management of competitive market services and negotiations to secure new contracts and maintain existing contracts. This dynamic role will liaison between PHI's internal and external customer base and the MRO management team to develop work packages and quotations along with providing critical support to the CFO in developing our growing MRO strategy. This position also works closely with our BD and Sales Team to form strategies to gain business and plays a key strategic growth role as PHI works more and more with outside customers.

ESSENTAIL DUTIES AND ACCOUNTABILITIES

• Interpret customer requirements, match services to customer specifications/drawings and ensure the quote is technically compatible and competitive.
• Provide overall support for bid requests in MRO installations, modifications, and upgrades.
• Read, review, and dissect requests for proposals (RFP), requests for quotations (RFQ), invitations to bid (ITB) and requests for information (RFI).
• Manage all proposals documents received and maintain all data, determine if estimate or formal quote is required, and create formal avionic proposals.
• Utilize company cost building templates to create, modify and provide accurate pricing information including labor estimates, parts, engineering/service fees, and miscellaneous costs.
• Collaborate internally to gather and obtain necessary information, working with different departments such as Business Development, Finance, Operations, and Engineering.
• Maintain quote tracking status and provide revisions as needed to produce customer satisfaction.
• Maintain current pricing database from vendors and internal sales spreadsheets; manage incentive programs to ensure accurate and competitive proposal are generated.
• Provide sales team with supporting documentation required for sales completion.
• Attend customer meetings, participate in sales calls.
• Through understanding of technical data such as OEM Service Bulletins and STC's, seek out other approval methods to properly install equipment per the latest FAA requirements.
• Maintain industry knowledge & familiarity with existing & upcoming products & systems that the MRO could offer to it's customer base.
• Provide support to planning to ensure a smooth handoff to the Operations Department.
• Assist in planning and coordinating MRO events with planning and operations prior to arrival.
• Strong sense of FAA & EASA regulations & requirements applicable to FAR Part 27 and Part 29.
• Ability to prioritize customer and sales team needs, manage multiple proposals in all stages.

QUALIFICATION REQUIREMENTS

• Bachelor's degree (B.A or B.S.) from an accredited four-year college or university; or three to five years related experience and/or training; or equivalent combination of education or experience.
• Excellent written and oral communications skills.
• Advanced computer skills, proficiency in Microsoft Office required.
• Strong mathematical and analytical skills, exceptional attention to detail.
• Ability to adapt quickly to an existing, complex environment.
• Representing the company in a professional manner is essential.
• Candidate should be self-motivated, independent, and exhibit exceptional relationship management skills

OGANIZATIONAL CORE COMPETENCIES

1) Safe – We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.

2) Efficient – We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity as a high performing organization.

3) Quality – We are committed to ensuring excellent organizational performance, which produces sustainable and reliable outcomes.

4) Service – We are dedicated to the service of our customers, our communities and each other.

BEHAVIORAL COMPETENCIES

1) Drive & Energy - Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the organization. They have the stamina and endurance to handle the substantial workload present in today's organization. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.

2) Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, marketing, operations, information technologies, human resources, etc.). They add organizational value through unique expertise in a functional specialty area. They remain current in their area of expertise and serve as a resource in that area for the organization.

3) High Standards - Effective performers establish and model standards that guarantee exceptional quality and necessary attention to detail. They continually seek to improve processes and products, and they hold staff accountable for quality. They find best practices, share them, and then improve upon them.

4) Initiative - Effective performers are proactive and take action without being prompted. They don't wait to be told what to do or when to do it. They see a need, take responsibility and act on it. They make things happen.

5) Integrity - Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded.

DISCLAIMER

The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PHI Aviation LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.