Human Resources Manager

Description

Summary

The HR Manager will serve management in a family-owned property management company (Company) within the Human Resources Department. The HR Manager serves all employee relations and compliance functions, with oversight of the payroll and benefits team. The HR Manager also serves and communicates proactively with the executive team and works collaboratively to develop and implement strategic initiatives to drive high performance, continuous improvement, and adherence to the Company’s mission, vision, and values. Multifamily Industry and Paycom experience preferred.

Essential Duties and Responsibilities

Include the following, and other duties as assigned.

• Collaborates with Senior Leadership Team to understand organizational goals and strategy related to staffing, recruiting, and retention. Accountable to meet Company deliverables and strategic goals (KPIs). Reports to CFO and President (Senior Executives) for all KPIs.
• Manages benefits and compliance to include soliciting plans and negotiating best prices to present to Senior Executives for approval.
• Collaborates, drafts, and implements policies, processes, initiatives, and surveys to support Company’s human resource compliance and strategy needs, with Senior Executives’ approval.
• Oversees legal compliance and reporting. Monitors and ensures company compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Administration of human resource programs including, but not limited to leave; disciplinary matters; disputes and investigations; employee performance and talent management; productivity, recognition, and morale; occupational health and safety.
• Oversees, develops, and supports best practices for hiring and talent management.
• Oversees recruitment efforts in collaboration with operational managers.
• Maintains and shares knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to Company management.
• Performs other duties as required.

Supervisory Responsibilities

This position has one direct report.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily using industry standard tools. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B.A. or B.S.) from a four-year accredited college or university in Human Resources or related field. 8-10 years professional Human Resources experience. Minimum 5 years in an HR Manager role. PHR, SHRM-CP required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Communicates Effectively - Exhibits the highest degree of diplomacy and professionalism in all interactions; excellent written, verbal and non-verbal communication skills; as applicable to various communication channels (in person, email, telephone, etc.); actively listens and effectively delivers information in multiple formats to the intended audience; maintains and models appropriate discretion with confidential personnel information.

• Leadership - Always carries out job duties in such a way to influence, inspire and motivate diverse individuals and groups. Develops attitudes and behaviors that recognizes diversity, promotes inclusion, and optimizes individual and organizational performance; leads by example; a highly effective leader.

• Build Trust and Relationships - Always develops, maintains, and strengthens effective partnerships inside and outside the organization to facilitate business results; creates an environment of trust, respect and kindness; serves as a key resource and advises others.

• Planning & Organization - Develops action plans, obtains resources, and consistently completes assignments to ensure that goals and objectives are achieved timely; highly organized; extremely strong planning skills.

• Facilitate Change - Exceeds expectations in terms of supporting, initiating, and implementing organizational change; maintains effectiveness and a positive attitude when experiencing major changes in work responsibilities, the work environment, or conditions affecting the organization; serves as key resource and confident to advise others.

• Decision Making - Consistently exceeds expectations in terms of identifying and understanding business issues, needs, problems, and opportunities; always makes sound decisions that take into account objectives, risks, implications, and regulations.

• Self-Development - Always identifies, seeks and participates in career development by acquiring certifications, attending seminars, apartment association events and/or other classes; provides and receives in employee feedback; always looking for ways to learn and apply learning; demonstrates mastery of Employee Handbook and policies; stays current on all Company training requirements.

• Customer Focused - Always anticipates and meets the needs of both internal and external customers; makes the needs of internal and external customers a primary focus; consistently delivers high-quality services; is committed to look for ways to improve customer relations with both internal and external stakeholders; serves as key resource and confident to advise others.

• Results Focused - Fully capable and experienced in identifying opportunities for improvement and sets well-defined goals related to business solutions; coordinates efforts and measures progress; strives to achieve goals and produce exceptional results by applying knowledge, analyzing problems and calculating risks; serves as key resource and confident to advise others.

• Resolves Conflict - Fully capable and experienced with handling conflict and always works toward finding the best resolution where all interests are considered; provides current, direct, complete, and actionable feedback to others, (positive and corrective feedback); not afraid to take appropriate action steps when necessary, even if it is a challenging or difficult situation; deals firmly and appropriately with all conflict; anticipates and takes steps to prevent counter-productive confrontations; serves as key resource and confident to advise others.

• Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing job duties the employee is: regularly required to sit, use hands and arms, type, talk and hear; occasionally required to stand, walk, climb, balance, kneel, crouch, or crawl; occasionally required to lift and/or move up to 25 pounds.

• Mental/Emotional Demands

Must be able to: work with persons in stressful situations in the customer service environment; calmly work under pressure; complete multiple tasks with competing deadlines.

• Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel

Travel required. One day per month, or more as necessary to perform duties and meet with employees in person across Company properties.