What are the responsibilities and job description for the Housing Program Eligibility Specialist position at PHMC?
PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers.
DIVISION: City of Philadelphia Division of HIV Health (DHH)
JOB OVERVIEW:
The Eligibility Specialist is responsible for the day-to-day operations of the PA State Rebate funded transitional housing program’s application process, and initial review of all electronic and paper applications for the “Arms Around You” program. This position will also involve engagement with all subrecipients in a collaborative manner to assign participants to the appropriate subrecipient for services. This employee will work closely with the DHH Program Services Unit and subrecipient staff (Medical Case Managers, Housing Case Managers, and other subrecipient employees). In addition, the Housing Program Eligibility Specialist will work with external shareholders and collaborators (Office of Homeless Services, Division of Housing and Community Development, and external evaluators from the University of Pennsylvania).
RESPONSIBILITIES:
- Access all applications in the RedCap system for admission.
- Review and manage all incoming applications to access completion and eligibility for the transitional housing program.
- Review accompanying documentation for accuracy.
- Communicate with the applicant/referral source when documentation is missing from the application.
- Conduct telephone interviews with applicants as needed.
- Assign eligible applicants to a subrecipient for services.
- Manage waitlists for the program
- Work closely with the Transitional Housing Coordinator to ensure compliance with all applications and subrecipients.
- Engage in collaboration with external shareholders and subrecipients.
- Document all data pertaining to referrals.
- Collaborate with internal and external colleagues.
- Maintain inner office responsibilities.
- Perform all other duties as requested.
SKILLS:
- Strong communication (written and verbal) and interpersonal skills
- Ability to perform self-directed workday with high motivation and as an effective member of a team
- Strong organizational skills
- Ability to work independently as well as an effective member of a team
- Person-centered
EXPERIENCE:
- Experience in engagement with participants/applicants
- Experience in electronic documentation
- Preferred: Familiarity with the Ryan White HIV/AIDS Program preferred
EDUCATION: Bachelor’s degree from an accredited college or equivalent experience
CONTACT INFORMATION:
Michele Rector
Philadelphia Department of Public Health
Division of HIV Health
1101 Market Street, 9th floor
Michele.Rector@phila.gov
Kathleen A. Brady, MD, MSCE
Philadelphia Department of Public Health
Division of HIV Health
1101 Market Street, 9th floor
Kathleen.A.Brady@phila.gov
PHMC is an Equal Opportunity and E-Verify Employer.
