Job Summary
As a Strategic Account Manager, you provide leadership and direction in the establishment, development, and growth of assigned Strategic Accounts within the Industrial Components and Electronics Division. Primary account focus will include Semiconductor OEM Equipment manufacturers and Hyperscale Data Center operators and support entities. Addition key account and market focus will also be included. You will carry out responsibilities in all of the following functions and areas: creating strategic plans, communicating direction, implementing corporate business reviews, creating corporate roadmaps, expand and maintain relationships, analysis and recommendations, corporate price negotiations, and leading cross-functional teams.
Key Responsibilities
- Lead the charge in the development of a strategic plan and implementation of strategic initiatives for assigned accounts. The focus includes increasing account share, revenue growth, profitability, building and expanding relationships with major stakeholders, increasing product mix and expanding the Phoenix Contact brand.
- Develop strategic roadmaps for assigned accounts providing direction and insight on existing revenue generating locations and prioritization of developmental locations.
- Develop intimate insight into the customer culture and needs including key metrics leading to the recommendation of plans, initiatives, and/or corrective actions to provide the highest level of service to the customer’s organization.
- Lead and coordinate established business reviews with the assigned accounts, including monitoring of competitive activity, leading to recommendations to the Phoenix Contact team on areas of improvement.
- Organize and lead cross functional teams with the appropriate members of Phoenix Contact for the purpose of building and maintaining trusting relationships between Phoenix Contact and assigned accounts.
- Manage project transitions assigned to specific locations as projects develop (e.g. specification, bid, procurement, and implementation) and oversee health of the opportunity pipeline.
- Lead the development of presentations and proposals for assigned customers, soliciting support as applicable from necessary divisional resources.
Job Function Measurement:
- Monthly ABC sales performance reports for assigned accounts
- SOW growth for assigned accounts
- Timely deployment of defined strategies and initiatives
- Successful completion of plans and achievement of goals
- Development of a healthy opportunity portfolio
- Successful outcome of channel programs and marketing initiatives
- Contribution to business process improvements
Qualifications
- Bachelor of Science degree strongly preferred or equivalent combination of education and experience in a technical discipline
- 5 years of proven success in Industrial Controls and Automation Sales required.
- Experience in working with global and high-profile accounts preferred.
- Experience managing sales through distribution channel a plus.
Must be able to...
- Travel via airplane.
- Have a valid driver’s license and be able to operate an automobile for up to six hours at a time.
- Lift a minimum of 50 lbs. (sample, demos, literature)
- Travel overnight 35% or as dictated by assigned territory.
What’s in it for you?
Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 14 weeks fully paid maternity leave & 6 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more
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