Landscape Maintenance Account Manager - OIB

Phoenix landscapes is hiring for an account manager. Join for great benefits that include, a company issued car, phone and laptop. 401k matching, health and dental insurance, and discretionary end of year bonus. Add up to $1,500 moving expense, and $1,000 sign on bonus after 90 days of employment. 

We are an experienced leader in our industry and provide a diverse array of products and services. This position will train under and assist an experienced Account Manager in managing a portfolio of maintenance contracts to a wide variety of customers.

To be successful and thrive with our company you must:

·      Be driven, disciplined and focused

·      Build strong relationships through trust, hard work and determination

·      Develop and maintain landscape maintenance contracts specific to our customer's needs and vision

·      Make a commitment to Safety, Customer service standards and Quality an unwavering priority

·      Utilize your previous experience and people skills to be an effective teammate and leader

·      Understand and own your business.

Responsibilities:

·      Manage all aspects of a commercial landscape maintenance portfolio, including customer service ideals, enhancement sales, and quality and production expectations.

·      Anticipate customer problems and concerns and take action to meet and exceed customer expectations

·      Build and maintain proactive communication and positive business relationships with residential and commercial clients, property managers, HOAs and other stakeholders

·      Work collaboratively with peer managers on various projects

·      Manage quality control of the portfolio to include assisting with property evaluations and client meetings to assess needs and client satisfaction; troubleshoot problems when necessary

·      Responsible for financial management and profitability goals of department: Interpretation and management of job cost reports, capital expenditures, and small tool budgets

·      Proactively conduct property evaluations and client meetings to assess needs and client satisfaction; troubleshoot problems when necessary. Attend board meetings when requested

·      Effectively manage the activities of maintenance crews of 3-5 employees; communicate with Crew Leaders on a daily basis to ensure work schedules are adhered to in a safe and efficient manner, and ensure employee time is reported accurately

·      Provide supervision and develop employees through positive interactions, giving feedback and providing on-the-job training

·      Coordinate associated equipment, manpower, and procure necessary materials

·      Engage in on-the-job and cross-training with colleagues of other Yard-Nique divisions and departments

·      Establish and maintain safety and security at jobsites for all employees and customers

Position Requirements:

·      Effectively coach and manage employees on a daily basis

·      Basic knowledge of landscape maintenance techniques, plant identification and irrigation techniques preferred

·      Ability to build positive relationships with customers and employees at all levels in the organization

·      Adaptability and sound judgment when faced with multiple competing priorities

·      Basic proficiency with Microsoft Outlook, Excel, Word

Basic Qualifications:

AS or BS degree in Horticulture, Construction, or related field, preferred
Minimum 3-5 years related experience
Ability to work with minimal supervision
Excellent verbal and written communication skills

Job Type: Full-time

Pay: Negotiable based on experience

Benefits: 

• Company Issued car
• Company issued Phone and Laptop
• 401k matching (after 1 yr of employment)
• Health, Dental, Vision Insurance (after 45 days of employment)
• Discretionary year-end bonus
• Up to $1,500 toward moving expenses
• $1,000 sign-on bonus after 90 days of employment *conditions apply