Front Office Medical Assistant

The Practice:  Independent group practice of three physicians and three advanced practice providers seeks a front office medical assistant to join an established primary care clinic. The current group of physicians are family medicine who are board certified. Work/life balance is fundamental to all associates and physicians in the group.

Our practice is a member of the Independent Practice Association (IPA), PHPprime. PHPprime provides wrap-around services to help make our practice successful, including care coordination, practice transformation coaching, risk adjustment coding education, population health management, data and analytics, specialist network management, and large group contracting.

The Community: Located in Westminster, CO and close to great biking, hiking as well as various entertainment venues. This community is touted as one of the best destinations in Colorado to raise a family and recognized nationally by Forbes as one of the top places to move in the country.

The Position:

• Performs a variety of tasks within scope of the practice as directed by the practice manager
• Answering busy phones
• Accurately recording patient demographics and insurance information
• Performs patient check-in and check-out
• Provides management of all patient appointments.
• Collects copayments, coinsurance amounts, and patient balances
• Keep waiting room clean
• Triages phone calls.
• Responsible for accurate chart documentation and medical record maintenance.
• Assures appropriate charges for performed services are recorded.
• Attends/conducts in-service presentations and seminars to facilitate personal and professional growth.

Position Requirements:

• Follow written and oral directions. Enter and retrieve data via computer software.  
• Prepare medical documentation and report summaries conforming to all rules of punctuation, spelling, grammar, dictation and style.
• Ability to work in high stress environment, respond to emergencies and maintain emotional control. Calmly react to urgent situations.
• Participate in quality initiatives to improve care and productivity.
• Ability to work cohesively within an interdisciplinary team.
• Possess interpersonal abilities sufficient to interact with individuals, families and groups from a variety of social, emotional, cultural and intellectual backgrounds. 
• Establish good rapport with patients and coworkers. 
• High school diploma/GED; diploma from an accredited medical assistant program and externship completed.
• One year professional patient care experience in a clinical setting required.
• Able to understand and apply information, policies, procedures and skills required by the position.
• Experience and knowledge working with EMR software and MS Windows applications.
• Experience triaging phone calls and coordination requests for medication refills.
• Accurate documentation, charting and charges of all care provided. 
• Experience and ability with patient movement.
• Is adept with qualitative, quantitative or technical tools needed to perform the job.
• Knowledge of medical practice and care to assist in providing safe, quality patient care.
• Knowledge of examination, diagnostic and treatment procedures as well as medical equipment and instruments used in administering patient care.
• Accuracy, neatness and thoroughness with performing the job.
• Anticipates needs of user and ensures these needs are taken into consideration when completing assignments.
• Able to complete assigned tasks within a specific time frame.
• Seeks additional tasks when assigned tasks are completed.
• Able to perform all clinic associated clerical duties as assigned.