What are the responsibilities and job description for the Deli Clerk position at Pick N Save?
POSITION DESCRIPTION
POSITION TITLE: Deli Clerk
ACCOUNTABLE TO: Deli Manager/ Deli Merchandiser
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PRIMARY OBJECTIVE
To provide customer service and food preparation support to the Deli.
NATURE AND SCOPE
Emphasis in this position is on providing prompt, courteous and accurate service
to customers as well as proper preparation and display of product. Primary learning
challenge is in product knowledge, case sets, tray assembly and equipment use. Position
requires ongoing moderate to heavy lifting, walking, standing, operation of Deli
equipment, exposure to hot surfaces and oils, social skills, judgment/decision making,
reading, writing, and math. Position functions and work hours may vary according to
business needs. Assignments and work direction are provided by the Deli Manager, Deli
Merchandiser or person in charge.
ESSENTIAL POSITION FUNCTIONS
1. Provides friendly and efficient customer service by demonstrating sincerity,
patience and respect in all customer interactions.
2. Throughout the store, greets customers in a genuine and friendly manner. Learns
customer names and uses them respectfully in greetings.
3. Assists customers throughout the store by:
· Escorting them to products they are looking for
· Loading or unloading heavy items and assisting with products that are out
of reach
· Offering product and/or recipe suggestions and recommendations
· Responding to customers’ questions and requests in a timely manner
· Treating them as the most important people in the store
4. Sincerely thanks customers for their business and choosing our store.
5. Demonstrates teamwork to ensure customer satisfaction and a pleasant working
and shopping environment.
6. Assists with food preparation
-Properly shaves and slices meats and cheeses
-Ensures proper handling, sanitation, freshness, and quality of all product
-Ensures proper assembly and recipes for all food
-Follows tare weight procedures
7. Provides customers with accurate, prompt and courteous service
-Processes orders with proper quantities, quality and price
Deli Clerk Page 2
-Promotes product through suggestive selling
-Utilizes correct procedures for credit returns or exchanges
8. Fills and rotates Deli cases and displays
-Ensures cases and displays are full, clean and attractive
-Maintains proper refrigeration and handles product properly to avoid damage
-Code dates product and separates outdated or unfit product
9. Breaks down the department and performs cleaning duties
-Washes/changes salad bowls
-Breaks down, washes and sanitizes and sharpens slicers
-Cleans cases, ovens and fryers
-Sweeps and mops floors
-Uses personal protective devices (cut resistant gloves, chemical resistant
gloves,chemical splash goggles, poly gloves)
Functional Requirements
Frequent: Physical - lifting/carrying 5 to 50 lbs., pushing/pulling 500 to
1500 lbs., walking on uneven ground, turning, standing,
reaching, stooping/bending, equipment operation (pallet jack,
highboy cart, box cutter, tongs, scales, register, steamer, slicer, wrapper,
knives, broaster, chicken fryer, chicken hot case, food processor, pizza
oven)
Mental - reading, judgment/decision making, memorization, math,
Writing, social/verbal interaction
Environmental - exposure to hot equipment and cooking oil
· Occasional: Physical - lifting/carrying more than 50 lbs., equipment
operation (compactor, coffee pot, ice machine)
10. Follows all store and department policies and procedures
11. Education and/or Experience
-High school education (or concurrent enrollment in an educational institution)
preferred but not required
Job Types: Full-time, Part-time
Pay: $13.55 - $15.40 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $14 - $15