Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in ordering, stocking, and reaching established sales and profit goals, and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Provide friendly/efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
- Operate equipment (e.g., fork lift, pallet jack, flatbed, box cutter, automatic, semi-automatic or manual wrapping machine, ordering machine, slicer, scales, racks and compactor) according to company guidelines.
- Gain/maintain product knowledge and proficiency in ordering; maintain proper stock levels, order and maintain processed /pre-packaged product and maintain knowledge of product movement/specials.
- Receive fresh and pre-packaged deliveries, ensure piece count and invoice match, check expiration dates, and follow security procedures; process invoices properly and ensure proper pricing in all systems.
- Stock, rotate and face pre-packaged products, rotate product in cases and coolers, ensure cases are full and neat and ensure all items are correctly priced and signed.
- Work with the manager to prepare and build displays; set displays and cases; scale, price, code and date variable weight items; and wrap bulk frozen product
- Assist with customer special orders, provide product information and location, and answer department calls.
- Assist wrapping product on appropriate wrapper; weigh and price product.
- Ensure product is properly priced and labeled and quality/appearance standards are met; refrigerate immediately after wrapping or weighing.
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management. Follow all store and department policies and procedures.
- Physical demands include, but are not limited to, frequently lifting/carrying objects 10 to 50 lbs., pushing/pulling objects 150 to 2,000 lbs., reaching, squatting, turning, kneeling, walking standing, extended exposure cooler temperatures (28-32o); occasionally kneel, and lift/carry objects 40 to 75 lbs.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Effective interpersonal communication and customer service skills
- Ability to work in a fast paced environment; takes initiative
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Ability to read/interpret documents; Basic math skills
Desired Previous Education:
- High school education/GED or currently enrolled
Job Types: Full-time, Part-time
Pay: $13.55 - $14.48 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Retail: 1 year (Preferred)
Work Location: In person