Clinic Manager

Job description

Who is PICO?

PICO is a global provider of premium aesthetic medical treatments. Since establishing its very first clinic in Milan, Italy in 2018, PICO Clinics has since expanded globally with branches in London, New York and Shanghai. The brand was recognised at the Aesthetics Awards in 2021 for Best New Clinic UK & Ireland and again at the Aesthetics Awards 2023 for Best Clinic UK & Ireland.

Who we are looking for?

With the rapidly expanding business and fast-growing customer base, we are looking for a Clinic Service Manager in Los Angeles, who can deliver high quality service, who are customer centric and competent enough to take care of the local market and store

Job Duties:

· Demonstrate a high standard of customer services to our customers

· Team player – work collaboratively with our Aesthetic Doctors to provide our customers professional advice and clear communication

· Ensure effective patient care through the implementation of established clinical practice standards, standardised procedures, written and oral treatment protocols, and training

· Maintain accurate medical records, whether in electronic or hard copy format including scanning, in accordance with the policy

· Maintain clear and consistent documentation of all data related to patient care

· Work with the Clinic Manager and Marketing Director to develop effective marketing strategies to establish and grow brand awareness and consequently boost sales

Job Requirements:

· Great verbal and written communication in both English and Mandarin is a MUST

· University degree, preferably majoring in Business or related disciplines

· Must be efficient/meticulous and have attention to details

· Must consistently interact in a manner that is friendly, supportive, respectful, and cooperative with co-workers

Why work for us?

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits, including:
· Free aesthetic treatment including Botox, filler and so on

· Exciting opportunity to work in an international start-up with the potential to travel to both Europe and China

· Competitive salary package with progressive achievement

· Ongoing training and development program

Job Types: Full-time

Salary: $70,000.00 per year Sales bonus

Benefits:

• Medical insurance
• Employee discount
• Flexible schedule
• Sales bonus
• Performance bonus

Schedule:

• Tuesday – Saturday

Job Types: Full-time, Part-time, Contract

Pay: $60,000.00 - $90,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• 8 hour shift

Ability to commute/relocate:

• Beverly Hills, CA 90210: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• Mandarin (Required)

Ability to Relocate:

• Beverly Hills, CA 90210: Relocate before starting work (Required)

Work Location: In person