Studio Host

Studio Host
Formosa Interactive

The Studio Host works at Formosa Interactive’s West LA Facilities to provide identical duties as needed. This unique entry-level position goes beyond the basic “reception job” duties and provides critical support to our team of producers and the clients we serve.  The role requires time management between three main areas of focus: Client Services, Facility Services, and Administrative Services.  We are a client-facing services business at our core; and the Studio Host must be confident and comfortable with key client engagement and interactions.  The ideal candidate has strong interpersonal skills and can communicate and operate effectively with many personality types and varied work styles. The role requires strong multi-tasking skills coupled with excellent organization and planning acumen - attention to detail is key. Demonstrated experience with hospitality and food service is essential.  Self-starter types will succeed in this role and are encouraged to innovate and make it their own! 

JOB RESPONSIBILITIES

• Maintain front of house at all times
• Greet clients, directors, and actors, and assist them with any needs or requests

• Regularly sanitizes communal areas, including door handles, workstations, counters, and any other high-contact area
• Ensure that all individuals entering the facility are wearing a proper face covering
• Assist in ensuring that all individuals entering the facility have been screened by successfully completing temperature scan and questionnaire

• Prepare catering breakfast and afternoon snack each day for each studio
• Grocery shop for meal preparation and facility needs
• Manage and track studio supply orders with approved vendors
• Maintain and coordinate distribution of remote recording kits
• Stock all food and beverage thoroughly throughout each day
• Maintain a clean and organized environment in all common areas around the building
• Answer phones and direct calls as needed
• Dispense all parking validation and parking signs
• Check mail and handle occasional shipping needs
• Facilitate intercompany runners when requested
• Issue and resolve facility maintenance requests
• Create and submit expense reports 
• Generate cast and credit lists for interactive projects 
• Maintain a thorough understanding of the ever-evolving studio schedule  
• Take initiative to learn from the on-staff producers and assist them in any down time 

*Job responsibilities during COVID 19 pandemic restrictions will be modified accordingly (eg. we operate with limited in-studio staff and have suspended all food service)

GENERAL REQUIREMENTS

• Interest in and general knowledge of the interactive video game industry.
• Superb customer service and people skills with a professional and welcoming demeanor
• A warm and energetic personality, as well as a sense of humor
• The ability to multi-task with excellent communication and attention to detail
• Prioritize tasks and manage time with little supervision
• Develop creative client service presentations surrounding food prep 
• Complete COVID Compliance training for SAG-AFTRA approved recording studios
• General understanding of Microsoft Office with exceptional email etiquette; strong excel skills highly desirable
• Quick thinking and problem solving in a fast paced and dynamic environment

PREFERRED SKILLS

• Familiarity with the entertainment industry, post production houses specifically
• Prior administrative experience in the entertainment industry is a plus
• Food service or catering experience (with a creative flair) is a huge plus

QUALIFICATIONS

• Bachelor’s Degree or equivalent experience

Formosa Group is proud to be an Equal Opportunity Employer, consistent with applicable federal, state and local law.