What are the responsibilities and job description for the Analyst, Operations Excellence position at Pilot Company?
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job Description
The purpose of this job is to provide senior leadership with information, labor analyses and reporting to make informed business decisions.
- Evaluate, analyze, and budget store labor across all brands
- Create reports and present labor reporting and recommendations to senior leadership
- Complete ad hoc data analysis for all departments and business sectors throughout the company
- Manage various short and long term projects for all business segments and across all departments including but not limited to joint ventures, change management, and various consultants throughout the company
- Provide internal and external reporting and analysis across all PFJ companies, business sectors, and operational areas
- Collect and analyze market and competition data relative to new stores, new technology, and customer satisfaction
- Research and analyze new rules and regulations impacting the company and the industry providing analysis to management
- Lead and direct the work of interns
- Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
Qualifications
- Bachelor’s degree in business analytics, business management, information technology or finance required
- Minimum two years’ work experience in data analysis required
- Minimum one year’s experience with using data visualization software (i.e., Tableau) required
- Intermediate Microsoft Office skills with advanced Excel skills
- Intermediate knowledge of Tableau and/or similar BI visualization software and data visualization best practices
- Strong written and verbal communication skills
- Excellent strategic, analytical, critical thinking, and problem solving skills
- Excellent organizational skills and attention to detail
- Ability to take initiative and work independently with minimal supervision
- Ability to work across internal functional areas and communicate with different levels of the organization
- Problem solving, conflict management and influencing skills
- Ability to work as a member of a team to achieve stated goals
Additional Information
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