What are the responsibilities and job description for the Credit Representative position at Pilot Company?
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Shameek Konar, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Description
Do you have excellent customer service skills and a knack for collections? In this position you will monitor customer accounts and payments to ensure collection of receivables along with minimizing company exposure.
- Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts
- Monitor and review daily receipts as well as draft returns and collect payments accordingly
- Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics
- Work with billing card services to active or inactivate accounts on direct bill
- Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues
- Work with store reconcilers to help research manual re-bills
- Assist cash applications team with applying customer payments
- Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
Qualifications
- High school diploma or equivalent certificate required
- Bachelor's degree in business or related field preferred
- Minimum one year work experience required
- Intermediate Microsoft Office skills
Additional Information
- Nation-wide Medical Plan/Dental/Vision
- 401(k) and Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Onsite Gym and Cafeteria
- Weekly Pay
- All your information will be kept confidential according to EEO guidelines
#LI-AP1
26779
Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Shameek Konar, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Description
Do you have excellent customer service skills and a knack for collections? In this position you will monitor customer accounts and payments to ensure collection of receivables along with minimizing company exposure.
- Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts
- Monitor and review daily receipts as well as draft returns and collect payments accordingly
- Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics
- Work with billing card services to active or inactivate accounts on direct bill
- Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues
- Work with store reconcilers to help research manual re-bills
- Assist cash applications team with applying customer payments
- Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
Qualifications
- High school diploma or equivalent certificate required
- Bachelor's degree in business or related field preferred
- Minimum one year work experience required
- Intermediate Microsoft Office skills
Additional Information
- Nation-wide Medical Plan/Dental/Vision
- 401(k) and Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Onsite Gym and Cafeteria
- Weekly Pay
- All your information will be kept confidential according to EEO guidelines
#LI-AP1
26779
Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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