What are the responsibilities and job description for the Case Coordinator position at Pinal County?
Are you seeking a challenging and rewarding career with a variety of duties? Are you tired of working the weekends, nights, holidays, and endless overtime? We offer a great work schedule and benefit package and invite you to join our team!
Pinal County Superior Court offers:
Pinal County Superior Court offers:
- A team of amazing people who are committed to making Pinal County a great place for its citizens and its employees
- Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From; Some with Zero Employee Premium Cost
- Dental and Vision Plans
- Telehealth
- Retirement Plans with Employer Contributions - Guaranteed Lifetime Benefit!
- Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education
- Tuition Reimbursement Program
- Alternative Work Schedules
- Paid Vacation and Sick Leave
- Ten Paid Holidays
- Civil Service Leave
- Van Pool Options
- Short-Term Disability – Employer Paid
- Basic Life Insurance - Employer Paid
- Paid Sabbaticals After 15 Years of Continuous Service
- Flexible Spending Accounts for Dependent Care and Medical Expenses
- Employee Assistance Program & Wellness Program
- Suite of Voluntary Benefit Options including additional Life, Accident, Critical Illness and Cancer Insurance
CLASSIFICATION SUMMARY:
Performs office and administrative work of moderate difficulty in accordance with Family Services of the Conciliation Court (FSCC) policies and procedures, as well as State, Local, and Federal Laws, regulations, and Family Court Rules.
Performs office and administrative work of moderate difficulty in accordance with Family Services of the Conciliation Court (FSCC) policies and procedures, as well as State, Local, and Federal Laws, regulations, and Family Court Rules.
Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.
JOB FUNCTIONS:
- Conducts electronic legal research and reviews documents to locate cases that may be eligible for FSCC services, reviews a wide variety of case types including: Family, Juvenile Dependency, Guardianship, Criminal, and Civil and informs court personnel, including judges, if there are concerns related to the legal matter.
- Prepares and uploads Minute Entries; writes legal correspondence; schedules hearings on court calendars and coordinates all services for FSCC staff; updates and maintains shared matrix calendar for use by FSCC Staff, Clerk of Superior Court Staff, Judicial Assistants, Judges, and other court personnel as needed; ensures correct data entry.
- Reviews case files to ensure adherence to and compliance with Arizona Revised Statutes and Family Court Procedural Rules.
- Compiles forms and other necessary documents to open files based on service type and provides information to assigned FSCC mediator/evaluator/counselor.
- Performs detailed background checks using complex databases including: DCS searches, Public Access, Spillman, and any other information that may be relevant to a particular case at the request of the Court.
- Monitors and takes appropriate action with all in-coming mail to FSCC, including postal mail, faxed communication, and emails; assures that the facility and equipment are maintained, submits work orders as necessary; may provide back up to other administrative staff.
- Scans documents and ensures that files are properly maintained.
- Coordinates and provides information to litigants via: phone calls, emails, and in-person meetings; provides procedural information, assists clients with understanding and completing various forms and applications, answers questions and makes referrals to appropriate agencies when necessary.
- Assists Judicial Assistants and other court personnel as needed with inquiries about FSCC services and Family Court matters.
- Prepares correspondence, statistical data and activity reports including monthly and quarterly status reports.
- Attends meetings, conferences and workshops; participates in the accomplishment of organizational, departmental and workgroup goals and objectives.
- Exhibits a service orientation toward customers and maintains productive working relationships.
- Performs other related duties as assigned.
MINIMUM QUALIFICATIONS:
Associates' degree in Business Administration, Social Services, Behavioral Health, Paralegal, or a related field and two years of experience in administrative or office support, preferably in a behavioral health or social services environment. Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.
Associates' degree in Business Administration, Social Services, Behavioral Health, Paralegal, or a related field and two years of experience in administrative or office support, preferably in a behavioral health or social services environment. Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.
Special Requirements:
A valid Arizona Driver's License at time of hire.
Certification as a Notary Public required within 90 days of hire.
Fingerprint Clearance Card required within 90 days of hire.
A valid Arizona Driver's License at time of hire.
Certification as a Notary Public required within 90 days of hire.
Fingerprint Clearance Card required within 90 days of hire.
Knowledge of:
State and Federal laws, regulations and statutes governing domestic relations and family cases.
Microsoft Office applications, including, Outlook, Excel, and Access.
Principles of records management
State and Federal laws, regulations and statutes governing domestic relations and family cases.
Microsoft Office applications, including, Outlook, Excel, and Access.
Principles of records management
Ability to:
Communicate clearly, concisely, and professionally using excellent verbal and written skills.
Maintain the integrity, professionalism, values, and goals of the Conciliation Court by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
Maintain absolute confidentiality of work-related issues, consumer records, and restricted County information.
Establish and maintain effective working relationships with team members, outside agencies, the courts, and the public.
Work with diverse populations and interact professionally and effectively; work independently and as a team member.
Maintain and safely operate a variety of office equipment including personal computer, multi-line phones, fax, copier, scanner.
Communicate clearly, concisely, and professionally using excellent verbal and written skills.
Maintain the integrity, professionalism, values, and goals of the Conciliation Court by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
Maintain absolute confidentiality of work-related issues, consumer records, and restricted County information.
Establish and maintain effective working relationships with team members, outside agencies, the courts, and the public.
Work with diverse populations and interact professionally and effectively; work independently and as a team member.
Maintain and safely operate a variety of office equipment including personal computer, multi-line phones, fax, copier, scanner.
Physical Requirements:
Independent body mobility to stand, walk, bend, and sit for prolonged periods of time and/or drive a vehicle. Manual dexterity to reach, and grasp; manual dexterity to handwrite or use computer keyboard; vision sufficient to see and read; hear and speak to communicate with customers in person and over the phone; lifting, unloading, pushing and carrying small files/objects to and from various locations throughout the County.
Independent body mobility to stand, walk, bend, and sit for prolonged periods of time and/or drive a vehicle. Manual dexterity to reach, and grasp; manual dexterity to handwrite or use computer keyboard; vision sufficient to see and read; hear and speak to communicate with customers in person and over the phone; lifting, unloading, pushing and carrying small files/objects to and from various locations throughout the County.
Working Conditions: Office setting. Will be required to work with clientele that may be resistant, antagonistic, and/or hostile. Will be required to drive throughout the County.
Salary : $39,411 - $49,264
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